Janet Brito
Los Angeles ,CA
Summary
Proven track record in customer service and returns management, demonstrated at Burlington and other retailers. Excelled in creating positive customer experiences, showcasing reliability and a friendly demeanor. Adapted quickly to new roles, significantly enhancing store efficiency and customer satisfaction. Skilled in maintaining organized and appealing store environments, underlining a commitment to excellence and teamwork.
Overview
19
19
years of professional experience
Work History
Floor Store Stock
Ross Dress for Less
01.2024 - 03.2024
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Sale Associate Cashier
Burlington
03.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Completed daily recovery task to keep areas clean and neat for maximum productivity.
- Answered customers question and provided store information.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept fitting room cleaned, organized well-maintained.
- Helped customers by answering question and locating merchandise.
- Folded and hung up clothing that customers hat tried on but decided not to purchase.
- Provided information about merchandise, polices and sales to customers.
Cashier
Carver Middle School
01.2005 - 06.2005
- Greeted customers entering store and responded promptly to customer needs.
- Counted and balanced cashier drawer.
- Kept check- out areas clean, organized and well stocked to maintain attractive store.
Education
High School Diploma -
Thomas Jefferson High School
1319 E 41ST ST, Los Angeles, CA 9001106-2008
Skills
- Customer Service
- Returns and Exchange
- Customer Assistance
- Friendly and Helpful
- Dressing Room Assistance
- Reliable and Responsible
Languages
Spanish
English
Timeline
Floor Store Stock
Ross Dress for Less
01.2024 - 03.2024
Sale Associate Cashier
Burlington
03.2022 - 06.2023
Cashier
Carver Middle School
01.2005 - 06.2005
High School Diploma -
Thomas Jefferson High School