Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Janet Brown

Anchorage,AK

Summary

Experienced Medical Records Specialist with superior attention to detail and skill in evaluating and correcting health records. Go-getter with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic and exemplary time management skills, demonstrated over 3 years of industry expertise. Meticulous Medical Records Clerk with 3-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.

Overview

15
15
years of professional experience

Work History

Medical Records /Technician Specialist

Alaska Heart & Vascular Institute
04.2020 - Current
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Answered phones and processed requests from outside ROI requests from other offices.
  • Chart prepped Imaging Schedules to ensure orders were correct in chart and requested outside records from referring providers.
  • Processed incoming and outgoing mail
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Documented support interactions for future reference

Front Desk Receptionist

Alaska Heart & Vascular Institute
10.2015 - 04.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Coordination of /Benefits Specialist

Pacificsource Health Plans
02.2008 - 05.2015
  • Entered paper and electronic claims for medical,hospital and vision claims as secondary payer.
  • Read and analyzed EOBs from other insurance carriers what was paid and what was still owing as secondary payer.
  • Researched claims for over/under payment
  • Worked closely with other insurance companies to determine pay order for accurate payment of claims.
  • Assisted members in understanding pay order and how claims are paid and helped troubleshoot when issues arose.
  • Worked aging reports.

Education

Medical Billing And /coding

Alaska Career College
Anchorage, AK
02.2006

Additional Information

I have held several positions at Alaska Heart and Vascular Institute. I worked the Front Desk from 10/2015 to 05/2020. from 05/20/20 I did various positions in Medical records until my current position as Medical Records Technician as of 04/2023

Timeline

Medical Records /Technician Specialist

Alaska Heart & Vascular Institute
04.2020 - Current

Front Desk Receptionist

Alaska Heart & Vascular Institute
10.2015 - 04.2020

Coordination of /Benefits Specialist

Pacificsource Health Plans
02.2008 - 05.2015

Medical Billing And /coding

Alaska Career College

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Janet Brown