Janet Brunson
Pleasant View,TN
Summary
Professional with strong background in banking and accounting environment, skilled in problem-solving, communication, and conflict resolution. Known for working well within teams and adapting to changing needs to achieve results. Expertise includes managing high-volume inquiries, and time sensitive issues. Reliable and resourceful, consistently meeting and exceeding expectations in fast-paced environments.
Overview
38
38
years of professional experience
Work History
Senior Global Support Agent
FedEx
09.1986 - 12.2024
- Ensured all communications via phone and email remained professional with a consistently friendly tone.
- Facilitated swift handling of urgent matters to maintain smooth business operations.
- Participated in regular training sessions to stay updated on the latest product developments and industry trends.
- Supported account managers in resolving sensitive situations with tailored problem-solving strategies.
Education
Medical Office Administration
Southwest Community College
Memphis. TnHigh School Diploma - Office Practices
Hixson High School
Hixson, TN05.1979
Skills
Experience with Excel, Oracle Financials, Workday, and basic accounting and bookkeeping; responsible for daily monitoring of bank deposits and adjustments Promptly reporting of any discrepancies to management
Timeline
Senior Global Support Agent
FedEx
09.1986 - 12.2024
Medical Office Administration
Southwest Community College
High School Diploma - Office Practices
Hixson High School
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