Janet Casabianca
Cinnaminson,NJ
Summary
Dedicated professional with more than seven years of experience managing three office locations to create a methodical, steady paced environment. Overseeing human resources, supply management and patient services to optimize efficiency. Contribute to high-volume medical practices by providing exceptional patient service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on additional responsibilities to achieve team goals in a timely manner.
Overview
8
8
years of professional experience
Work History
Assistant Practice Manager
Advanced Vision Consultants
02.2023 - Current
- Developed and implemented office policies to ensure a smooth running practice and better patient experience.
- Implemented an effective inventory management system, minimizing supply waste and keeping costs low without sacrificing service quality.
- Assisted in the recruitment, hiring, and training of new staff members to support practice growth and excellence in patient service delivery.
- Enhanced staff communication and collaboration by leading regular team meetings and training sessions for twenty staff members across three locations.
- Created and coordinated staff schedules to maintain optimal coverage during peak hours while reducing overtime costs.
- Reduced patient wait times by optimizing appointment schedules and improving front desk efficiency.
- Improved patient satisfaction by streamlining the appointment scheduling process.
Lead Optometric Technician
Advanced Vision Consultants
06.2016 - 02.2023
- Streamlined office processes for improved patient flow and overall efficiency.
- Enhanced patient care by providing thorough pre-testing and comprehensive eye examinations.
- Assisted optometrists with complex cases, ensuring accurate treatment plans and follow up procedures.
- Maintained a clean and organized work environment, adhering to strict hygiene standards for optimal patient safety.
Education
Bachelor of Arts - Liberal Studies and Humanities
Rider University
05.2013
Skills
- Electronic Medical Records (EMR)
- Microsoft Word
- Strong leadership characteristics
- Strong negotiator
- Detail Oriented
- Multitasker
- Active listener
- Time management
- Problem solving
Hobbies and Interests
- Writing
- Reading
- Fashion
- Film studies
- Traveling
- Music
- Fitness
Timeline
Assistant Practice Manager
Advanced Vision Consultants
02.2023 - Current
Lead Optometric Technician
Advanced Vision Consultants
06.2016 - 02.2023
Bachelor of Arts - Liberal Studies and Humanities
Rider University
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