Janet Collins
Goffstown
Summary
I have 33+ Years of Experience in Business, Human Resources and Accounting.
I have a history of careful handling of legal and interpersonal matters with a high degree of care and confidentiality.
I am a very organized individual with strong, professional work ethics. I enjoy working independently and able to accomplish multiple tasks in a timely manner.
Overview
33
33
years of professional experience
Work History
District Supervisor
State of Maine, Dept. of Health & Human Services
Rockland, ME
03.2020 - Current
- Oversee hiring processes for new employees within my district office, ensuring a highly qualified workforce is maintained.
- Schedule Office /Court coverage.
- Ensure compliance with state and federal regulations, maintaining accurate records and documentation.
- Implement professional development opportunities, enhancing staff skills and knowledge in their respective roles.
- Develop strong relationships with key stakeholders to foster collaboration and support for division initiatives.
- Address Custodial and Non-Custodial concerns effectively by providing timely responses and appropriate resolutions.
Human Services Enforcement Agent
State of Maine, Dept. of Health & Human Services
91 Camden St, Suite 103, Rockland ME 04841
07.2010 - 03.2023
- Worked closely with public and remained courteous and calm while defusing tense situations.
- Demonstrated strong ethical conduct while handling sensitive/confidential information.
- Appeared in court and testified under oath in Parentage, Family Matters and Contempt cases.
- Resolved conflicts peacefully with mediation skills and conflict resolution techniques when possible.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Increased overall efficiency within the department by training new employees on best practices in enforcement procedures.
Support Services- Executive Secretary
Middle River Regional Jail
Staunton, VA
02.2006 - 07.2010
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Prepared financial reports, budgeting and forecasting for executive office.
- Managed incoming mail correspondence.
- Managed facility inmate checking and savings accounts, to ensure compliance with Commonwealth of VA Law.
- Responded to correspondence from our inmate population to address and resolve grievances.
Human Resources Specialist
Augusta Correctional Center
Craigsville, VA
03.2005 - 02.2006
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Pre-screened resumes prior to sending to facility hiring managers for consideration.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
Operations Manager/Treasurer
Valley Rentals M.W. Inc
Center Conway, NH
11.1992 - 10.2004
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors, suppliers and local agencies.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers.
- Streamlined payment processes, improving efficiency and reducing processing times.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
Education
High School Diploma -
Fryeburg Academy
Fryeburg, MENo Degree - Business Law & Accounting
College of Lifelong Learning
Conway, NHSkills
- Operations management
- Problem-solving
- Time management
- Reliability
- Professionalism
- Complaint resolution
- Professional demeanor
- Quality assurance
- Self motivation
- Decision-making
- Multitasking Abilities
Timeline
District Supervisor
State of Maine, Dept. of Health & Human Services
03.2020 - Current
Human Services Enforcement Agent
State of Maine, Dept. of Health & Human Services
07.2010 - 03.2023
Support Services- Executive Secretary
Middle River Regional Jail
02.2006 - 07.2010
Human Resources Specialist
Augusta Correctional Center
03.2005 - 02.2006
Operations Manager/Treasurer
Valley Rentals M.W. Inc
11.1992 - 10.2004
High School Diploma -
Fryeburg Academy
No Degree - Business Law & Accounting
College of Lifelong Learning