A motivated business professional, dedicated and personable with extensive experience in strategic business planning and team development. Forward-thinking and resourceful in meeting unique needs of a company's sales operations, marketing, customer service and personnel. Highly effective and comfortable working with people at all levels in an organization.
Overview
23
23
years of professional experience
Work History
Angela's Bridal Inc
Business Owner, President
08.2008 - Current
Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
Developed high-performing team through effective recruitment, training, and performance management.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Established strong customer relationships through excellent communication and attentive service.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Expanded market reach with targeted marketing campaigns and strategic partnerships.
Key achievements in business:
Founder and producer of Visionary, Unique Bridal Event that raises money and proceeds to charity. This became a Bridal event that changed the path of Bridal events in the capitol region through its unique interactive approach, building a stronger approach of communication between vendor and customer.
Increased Angela’s Bridal’s revenue by 55% since purchase in 2009.
Encouraged and developed supplier relationships to gain exclusivity with designers we have in store within a 150 mile radius.
Runner up for Visionary of the year with LLS, raising over 30K for blood cancer research.
Successfully sold the Alterations Studio
Alteration’s Studio
Previous Owner/Founder 2009 - 2022 (sold in July 2022)
Key responsibilities:
The delegation and monitoring of the bridal gown alteration department, ensuring our commitment to the bride is met through attention to detail and expert fit.
Attention to detail and diligent in understanding client concerns, generating prompt solutions
Relationship-building skills, adaptability and tactful problem-solving skills.
The anticipation and proactively to adjust for challenges and roadblocks, understanding how/when to provide feedback to the client
Head Of Department in Costume and Wigs and Make-up
English National Opera
05.2003 - 07.2008
Management of day to day operations and long term strategic planning of both departments.
Delegation and monitoring of large scale projects, ensuring they are completed within the given time frame whilst maintaining a consistent high standard of presentation.
Coordination of fittings and overseeing execution of costumes and wigs, ensuring preparation for rehearsals and performances.
Ensuring strong lines of communication with all production stakeholders including designers, directors, and members of staff, internal departments and external suppliers.
Forecasting and managing show, project and departmental budgets and identifying opportunities to increase revenue.
Scheduling of large numbers of staff, ensuring skills are best deployed and the department’s resources are optimized.
The recruitment, appraisal, and development of staff, ensuring the promotion of team working.
Create and implement safe working practices for all staff work activities and ensure staff adheres to all company’s policies.
Key achievements:
Restructured wardrobe department in negotiation with BECTU, broadcasting entertainment cinematograph and theater union) to optimize efficiency and performance.
Successfully managed 40 + shows on time and on budget.
Identified opportunity to increase revenue by reselling redundant costumes – 2007 sales generated additional 50K towards the department's budgets.
Encouraged and developed supplier relationships to enable additional value and discounts.
Raised profile of wardrobe department internally and externally.
Developed and championed greater interdepartmental communication and co-operation to ensure smooth running of productions.
Wardrobe Department Mistress
Chicken Shed Theatre
06.2001 - 05.2003
Multifaceted role in repertory theater: Costume designer, Head Seamstress; cutter and draper, running wardrobe supervisor
Established key partnerships with community organizations, fostering positive relationships and enriching student experiences.
Managed budgets and allocated resources effectively to support educational initiatives and maintain fiscal responsibility.
Education
Master of Arts - Theatre Arts
Pennsylvania State University
University Park, PA
05.2001
Timeline
Angela's Bridal Inc
Business Owner, President
08.2008 - Current
Head Of Department in Costume and Wigs and Make-up