Janet Darwick
Cooper City,FL
Summary
20 + years Customer Service experience helping and making sure Agents, Underwriters, Adjusters problems are addressed and resolved in a timely manner. Demonstrated to build trusting relationships. Thinks critically, solve problems, plan and deliver excellent customer service.
Overview
21
21
years of professional experience
Work History
Claims Supervisor
Bass Underwriters Inc.
09.2002 - Current
- Assist Agents, Underwriters, and Adjusters with with claims questions.
- Process and report claims for all 19 offices
- Review and answer all adjuster's reports and questions.
- Help input claims and claim information into system
- Process and forward loss runs and requests received from Agents and Underwriters for all offices.
- Review claims files and bring pertinent information to Underwriters and Managements attention
- Assist Agent's and Insured's with adjuster information
- Assist with taking claims during Hurricane Season
- Prepare weekly reports for Managements review
- Established internal audit procedures to validate and improve accuracy of financial reporting
- Monitored team performance, enforcing compliance with corporate claims processes and procedures
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL06.1986
Skills
- Positive attitude
- Self - management
- Willingness to learn
- Professionalism and strong work ethic
- Teamwork and collaboration
- Leadership
Timeline
Claims Supervisor
Bass Underwriters Inc.
09.2002 - Current
High School Diploma -
Hollywood Hills High School
Similar Profiles
Katherine MoraKatherine Mora
Accounting Liason Assistant at Bass Underwriters Inc.Accounting Liason Assistant at Bass Underwriters Inc.
KIMBERLY HERNANDEZKIMBERLY HERNANDEZ
Insurance Broker at Bass Underwriters Inc.Insurance Broker at Bass Underwriters Inc.
Samantha WilliamsSamantha Williams
Data Entry Specialist at Bass Underwriters Inc.Data Entry Specialist at Bass Underwriters Inc.