Accomplished Area Director with proven personnel and operations leadership abilities. Expert in driving team success using effective motivational and management techniques. Monitors data to proactively spot and capitalize on trends. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every BGC Club Member a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Area Director
Boys and Girls Club RRVOK-Hugo
Hugo, OK
04.2019 - Current
Monitored employee work and determined benchmarks for performance indicators.
Organized events such as training sessions, seminars, and conferences for employees in the region.
Recruited, trained, and managed staff members within the area.
Prepared staff work schedules and assigned team members to specific duties.
Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Established area team schedule and planned programming.
Delegated work to staff, setting priorities and goals.
Prepare timesheets for payroll
Reporting for Government Programs.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations
Maintained open communication with staff, club members, parents and Advisory Board Members, resulting in successful project outcomes.
Pharmacy Clerk
City Drug Store
Hugo, OK
04.2015 - 05.2019
Maintained Over the Counter pharmacy inventory, including ordering and stocking supplies.
Counted and balanced cashier drawers.
Prepared reports summarizing daily transactions.
Answered customer questions about OTC medications.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Supported pharmacist in preparing daily prescriptions.
Built and maintained productive relationships with employees.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Checked expiration dates on prescription drugs to ensure potency.
Entered patient data into computer system to maintain accurate records.
Scanned OTC items and checked pricing on cash register for accuracy.
Restocked shelves and prepared expired OTC items for return.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Greeted customers to determine wants or needs.
Owner/Operator of Beauty Shop
The Nail Shoppe
Hugo, OK
03.2006 - 03.2015
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Maintained supply inventory and replenished to maintain consistent availability.
Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
Scheduled client appointments and accepted payments.
Provided consultations to clients regarding the best nail care treatments for their needs.
Cleaned and sanitized tools and work station in adherence with safety requirements.
Performed paraffin wax treatments to soften skin around the nails.
Maintained supplies inventory and restocked items as needed.
Assisted in maintaining a clean, organized salon environment for guests' comfort.