Janet DeLee-Jenkins
Chesterfield,SC
Summary
Hard-driving business leader offering skills in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking, and resourceful in meeting unique needs.
Overview
17
17
years of professional experience
Work History
Cashier
Lancaster County School District
08.2024 - Current
- Processed drink and meal orders, quickly determining prices of specialty requests and marking with predetermined product codes.
- Followed COVID-19 protocols to minimize potential infection and avoid food contamination.
- Provided periodic transaction reports to cafeteria personnel for comprehensive reporting.
- Pitched in to help with other tasks and duties to keep cafeteria running smoothly during employee absences.
- Inventory of supplies, Bank Deposit, daily paperwork.
Retail Sales Cashier
Sam's Club
02.2024 - 04.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Assisted 200 to 500 customers by answering questions and fulfilling requests.
- Operated POS terminals and cash drawer balancing.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Performed cash, card, and check transactions to complete customer purchases.
Front Desk Specialist
Lowcountry Urgent Care
01.2024 - 02.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold a polished company image.
- Resolved customer problems and complaints.
- Managed approximately 60 incoming calls, emails, and faxes daily from customers.
Cashier
Hudson News
09.2023 - 11.2023
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions from 300 customers about store policies and addressed customer concerns.
- Helped customers complete purchases, and locate items.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering the store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
Business Owner
Facility Maintenance
03.2014 - 08.2022
- Increased customer satisfaction by resolving issues
- Worked with customers to understand their needs and provide excellent service
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored company inventory to keep stock levels and databases updated
- Trained and motivated employees to perform daily business functions, hire, and do terminations.
- Offered friendly and efficient service to customers, and handled challenging situations with ease
- Increase sales by 50%
Cashier
Hudson Group Inc.
04.2016 - 03.2020
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions from 300 customers about store policies and addressed customer concerns.
- Helped customers complete purchases, and locate items.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering the store and responded promptly to customer needs.
- .Restocked and organized merchandise in front of registers
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Stocked, tagged, and displayed merchandise as required.
Contractor
VLJ LLC
11.2014 - 11.2016
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris, and other waste materials from the premises.
- Cleaned and polished glass doors, mirrors, and other surfaces to maintain a professional appearance.
- Increased sales by 50%
Custodian
Charlotte Mecklenburg Schools
04.2012 - 11.2012
- Managed 25 different class room
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Kept building spaces premises clean inside and outside
- Moved furniture for cleaning and set up for special events
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
Cashier
Lancaster County School District
08.2010 - 09.2010
- Scanned loaded trays carried by patrons in cafeteria to calculated bills Operated computer to compute bills .Presented checks to patrons for payments. Operated adding machine,
- Managed over 350 Students and Teachers per day processing lunch payments,
- Process free and reduced lunch applications
- Process bank deposits and statements
MemberTutor
Lancaster County School District, AmeriCorps
08.2008 - 05.2010
- Trained and managed 13 students and achieved significant improvements in their productivity.
- Assisting students with homework
- Assist with projects, test preparation, papers, research and other academic tasks
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
Certificate - Electronic Medical Records
Career Step
Lehi03.2025
Certificate - Medical Office Specialist
Trident Technical College
Charleston, SC07.2019
Diploma - Medical Coding And Billing
Ashworth College
Norcross, GA03.2007
Associate of Applied Science - Hotel Management
Columbia Junior College
Columbia, SC06.1987
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Customer service excellence
- Inventory restocking
- Money handling
- Ordering and stocking
- Complex Problem-solving
- Point-of-sale system operation
- Identification checks
- Team collaboration
- Cash handling expertise
- Medical terminology
Timeline
Cashier
Lancaster County School District
08.2024 - Current
Retail Sales Cashier
Sam's Club
02.2024 - 04.2024
Front Desk Specialist
Lowcountry Urgent Care
01.2024 - 02.2024
Cashier
Hudson News
09.2023 - 11.2023
Cashier
Hudson Group Inc.
04.2016 - 03.2020
Contractor
VLJ LLC
11.2014 - 11.2016
Business Owner
Facility Maintenance
03.2014 - 08.2022
Custodian
Charlotte Mecklenburg Schools
04.2012 - 11.2012
Cashier
Lancaster County School District
08.2010 - 09.2010
MemberTutor
Lancaster County School District, AmeriCorps
08.2008 - 05.2010
Certificate - Electronic Medical Records
Career Step
Certificate - Medical Office Specialist
Trident Technical College
Diploma - Medical Coding And Billing
Ashworth College
Associate of Applied Science - Hotel Management
Columbia Junior College
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