Janet Delgado
Lompoc,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
27
27
years of professional experience
Work History
Childcare Assistant
Santa Barbara County
01.2022 - Current
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Promoted learning and social development through structured and unstructured playtime.
Parts Specialist
Sky River RV
04.2020 - 12.2023
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
RV Parts Manager
Pacific Coast RV
09.2014 - 12.2023
- Introduced comprehensive training program for new staff, significantly reducing learning curve and enhancing operational efficiency.
- Collaborated with sales teams to develop promotional materials for parts, boosting awareness and sales.
- Coordinated with service department to ensure seamless availability of parts, improving overall service turnaround times.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Parts Manager/Warranty Clerk
Serna's Central Truck & RV
03.2007 - 03.2014
- Established preventive maintenance schedule for warehouse equipment, reducing downtime and maintaining productivity.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
RV Parts Manager
Team California RV
01.1999 - 03.2007
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
- Created detailed reports on department performance for upper management review, identifying areas of improvement and growth opportunities.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Education
High School Diploma -
Carson High School
Carson, CASkills
Teamwork and collaboration
Adaptability and flexibility
Effective communication
Workforce management
Staff training and development
Timeline
Childcare Assistant
Santa Barbara County
01.2022 - Current
Parts Specialist
Sky River RV
04.2020 - 12.2023
RV Parts Manager
Pacific Coast RV
09.2014 - 12.2023
Parts Manager/Warranty Clerk
Serna's Central Truck & RV
03.2007 - 03.2014
RV Parts Manager
Team California RV
01.1999 - 03.2007
High School Diploma -
Carson High School