JANET DIAZ (Coffey)

Experienced with expertise in patient advocacy and insurance navigation, adept at optimizing revenue through strategic financial planning and process improvement. Demonstrates strong analytical skills by enhancing billing processes to improve revenue streams. Committed to leveraging skills in a collaborative healthcare environment to support patient care and streamline financial operations. Insightful Financial Counselor known for productive and efficient task completion. Possess specialized skills in debt management, financial planning, and budgeting strategies. Excel in communication, empathy, and problem-solving to effectively assist clients with complex financial situations. Strive to provide clear guidance and support in managing finances toward achieving financial stability and goals. Hardworking financial counselor proudly offering several years of experience in processing financial forms and obtaining healthcare documents. Highly trained professional with background in patient account management and meeting tight deadlines. Offering exemplary time management and issue resolution skills. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Detail-oriented surgery scheduler well-versed in coding and electronic records management systems. Adept at coordinating documentation, supplies and equipment. Seeking a dynamic role with a growing team where resourcefulness, adaptability and hard work will be valuable. Organized Surgery Scheduler with professional experience in medical settings. Possess strong communication skills needed to coordinate surgical procedures, manage patient records, and liaise between medical personnel. Known for accuracy, discretion with confidential information, and ability to thrive in high-pressure environments. Previous roles have resulted in improved efficiency and smooth running of surgical units due to careful scheduling and coordination efforts.

Spanish, Highly proficient

• Patient Access Award for highest patient insurance collections.