Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Doelle

Oak Creek

Summary

Dental professional with substantial experience in managing front desk operations and patient interactions. Known for attention to detail and ensuring smooth office processes. Reliable team player who adapts to changing needs and prioritizes tasks effectively.

Overview

20
20
years of professional experience

Work History

Dental Receptionist

Doctor's Denture Systems
07.2005 - 04.2025
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Helped patients complete necessary medical forms and documentation.

Education

High School Diploma -

Pulaski HIgh School
Milwaukee, WI
06-1984

Skills

  • Phone and email etiquette
  • Dental terminology
  • Excellent multitasking capability
  • Appointment scheduling
  • Maintaining cleanliness
  • Payment processing
  • Insurance verification
  • Incoming call reception
  • Punctual and reliable

Timeline

Dental Receptionist

Doctor's Denture Systems
07.2005 - 04.2025

High School Diploma -

Pulaski HIgh School

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