Janet Dominguez
Somerset,NJ
Summary
Seeking a challenging and rewarding full-time or part-time position as a phlebotomy technician in any setting to develop my skills and apply my knowledge and experience, and to advance in my career in the healthcare field. Dependable Phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Aculabs
08.2023 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Sales Associate
Walmart
08.2020 - Current
- Organizing and stocking shelves with new merchandise, cleaning assigned areas and removing old items, keeping the atmosphere tidy and welcoming
- Processing payments, and refunds while handling cash for POS systems, as well as recording transactions while assisting customers and locating merchandise using inventory systems
- Identified shortages and reduced merchandise loss while working in loss prevention, following procedures and accurately keeping track of money, items, and company assets
- Greeting each customer and providing exceptional customer service to build long-term brand loyalty and bring back customers resulting in a 10% increase in annual store sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Representative
Dominguez Cleaning Services
01.2017 - 08.2020
- Managing a large volume of incoming calls, arranging appointments, accommodating special cleaning requests and handling complaints, providing successful solutions and alternatives to guarantee satisfaction
- Keeping records of client interactions, processing orders, while maintaining regularly updated files for company financial accounts
- Promoting company services, and values to increase client sales and interest while analyzing and providing feedback to management on client concerns, and trends to improve services
- Collecting end of day reports, organizing inventory files and paperwork, and keeping cleaning supplies well-stocked and organized.
Education
K&G Career Academy, Vocational School
Elizabeth, NJSkills
- Successful Live-Draws
- Puncture site warming
- Venipuncture / Capillaries
- MS Office - Word/Excel
- Detail-Oriented
- Recording Data
- Customer Service 6 Years
- Maintaining Patient Safety Standards
- Specimen Collection
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- PT - Phlebotomy Technician
Additional Information
- New Brunswick High School, Manager of Wrestling Team for 2 Years, New Brunswick NJ
- Training for Managerial Position for exceptional Performance, Walmart Piscataway NJ
REFRENCES:
- Larry Jason , Walmart Supervisor -(934)-220-9485
- Lucy Aguilar , RWJ (732)-213-2256
- Ikhisha Wallace , Department Manager (973)-769-2996
Timeline
Phlebotomist
Aculabs
08.2023 - Current
Sales Associate
Walmart
08.2020 - Current
Customer Service Representative
Dominguez Cleaning Services
01.2017 - 08.2020
K&G Career Academy, Vocational School