Summary
Overview
Work History
Education
Skills
Timeline
References
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Janet Dominguez

Edison,NJ

Summary

With over 6 years of experience in customer service, I excel in engaging customers and fostering loyalty. My bilingual abilities and multi-tasking prowess have consistently enhanced customer satisfaction. Skilled in both relationship building and inventory management, I have a proven track record of driving repeat business and maintaining high service standards.

Overview

7
7
years of professional experience

Work History

Sales Associate

Dicks Sporing Goods
Woodbridge, NJ
06.2024 - Current
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Customer Service Representative

Dominguez Cleaning Services LLC
New Brunswick, NJ
04.2018 - Current
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Answered customer inquiries and provided accurate information regarding products and services.

Sales Associate

Walmart
Piscataway, NJ
08.2020 - 12.2023
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Conducted inventories on a regular basis to track stock levels.

Education

Certificate - PHLEBOTOMY

K&G CAREERS
Elizabeth, NJ
09-2023

Skills

  • Customer Services 6 Years
  • Customer engagement
  • Multi-tasking strength
  • Friendly and outgoing
  • Bilingual - Fluent in English and Spanish

Timeline

Sales Associate

Dicks Sporing Goods
06.2024 - Current

Sales Associate

Walmart
08.2020 - 12.2023

Customer Service Representative

Dominguez Cleaning Services LLC
04.2018 - Current

Certificate - PHLEBOTOMY

K&G CAREERS

References

References available upon request.
Janet Dominguez