Customer-focused parts manager with extensive experience in business operations and sales support, driving customer satisfaction and meeting demands. Proven expertise in transportation, distribution, customer service, inventory control, and cost reduction. Effective leader with a strong background in parts management and staff oversight.
Overview
14
14
years of professional experience
Work History
Parts Manager
Rango
Monahans, Texas
07.2024 - Current
Managed inventory of parts for efficient workflow and customer satisfaction.
Coordinated with suppliers to order necessary parts and supplies.
Organized parts storage area for optimal accessibility and safety compliance.
Maintained records of all orders placed, received, and shipped.
Processed customer invoices using accounting software and maintained accurate records.
Communicated with clients to resolve discrepancies in invoicing and payment issues.
Entered data into system to update client account information and demographics.
Entered data into financial systems to update records and reconcile discrepancies.
Reconciled accounts payable transactions.
Coordinated dispatch operations for timely delivery of goods and services.
Managed communication between drivers and clients to ensure efficient routing.
Collaborated with team members to optimize transportation efficiency and safety.
Assigned drivers to appropriate routes based on customer needs.
Behavioral Aide
Parkway Elementary School
Monahans, Texas
04.2016 - 06.2024
Monitored student progress and reported behavioral observations to staff.
Assisted in developing positive behavior reinforcement strategies.
Provided crisis intervention and de-escalation techniques when needed.
Maintained a safe and supportive learning environment for all students.
Participated in training sessions to improve skills in behavior management techniques.
Collaborated with teachers to implement individualized education plans.
Supported students with behavioral challenges during classroom activities.
Attended meetings with multi-disciplinary teams to discuss goals, objectives, interventions, and strategies related to client care.
Facilitated communication between parents and guardians and school personnel regarding the client's progress or lack thereof.
Developed and implemented behavior intervention plans for clients.
Branch Manager
B & F Finance
Odessa, Texas
02.2014 - 06.2016
Supervised staff performance and provided training to enhance team skills.
Oversaw loan processing and ensured timely approvals for clients.
Coordinated marketing efforts to promote financial products within the community.
Analyzed financial reports to inform decision-making for branch growth initiatives.
Established relationships with local businesses to drive referral opportunities.
Managed staff scheduling, hiring and training processes.
Managed and inspired team members to perform to full potential, driving branch profitability.
Monitored financial performance of the branch on a monthly basis.
Verified cash by balancing cash drawers and maintaining cash count records.
Disciplined employees to encourage compliance with company policies and procedures.
Branch Manager
Security Finance
Monahans, Texas
06.2011 - 05.2014
Established strong working relationships with external partners such as vendors and suppliers.
Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Managed and inspired team members to perform to full potential, driving branch profitability.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
Managed relationships with tax authorities, bankers and auditors.
Reviewed loan applications to ensure accuracy and compliance with regulations.