Collaborate with the patient, their family, healthcare providers, and community resources to address patient needs
• Provide comprehensive assistance with daily living activities to promote the client’s well-being and comfort
• Assist with medication reminders, appointments, coordination care activities
• Monitor client health and maintain a safe, organized living environment
• Seamlessly transitioned client care from a previous fiscal intermediary to PPL First, maintaining consistent support and services
Project Administrator and Procurement Specialist
Excell Communications
Plainview, NY
01.2023 - 04.2025
Responsible for arranging travel for C-level executives and company employees.
Plan company events, conferences, manage calendars, and coordinate meetings for C-level executives.
Complete leases for corporate housing and apartments; manage all utilities, and handle credit applications.
Research vendors and suppliers to identify the most cost-efficient, high-quality products for the company's needs.
Onboard vendors and suppliers into the system daily, ensuring that all information is accurate.
Create purchase orders for all merchandise purchased using QuickBooks.
Prepare cost analyses to track profits and expenses, and monitor financial figures.
Strengthened traceability, developing organization systems for purchase orders, invoices, pricing and reports.
Performed regular reviews of existing contracts to negotiate better terms or reduce costs where possible.
Manger and Surgical Coordinator
ProHealth
Syosset, NY
08.2021 - 12.2022
Oversee daily operations of a high-volume surgeon's office, managing a team.
Manage financial operations, including budgeting, payroll, and accounts/receivable
Ensure compliance with healthcare regulations, including HIPAA and OSHA standards.
Collaborate with patients, physicians, and other staff, both within the clinic and outside facilities, providing accurate, timely, and responsive information.
Route all paperwork as required to meet physician and facility requirements.
Confirmation of eligibility and insurance pre-certification is needed for necessary procedures.
Implement electronic health records (EHR) system upgrades, improving data accuracy and accessibility.
Patient Care Coordinator
Island Eye Surgicenter
Westbury, NY
02.2019 - 08.2021
Confirm the patient's appointment times, as well as answer multiple phone lines in the system.
Verifies insurance benefits and determines if precertification is needed.
Prepares the surgery chart for each doctor.
Work with the business office staff on the payment mechanism, and communicate about financial responsibilities
Trained front desk staff on patient scheduling systems, insurance verification process, and HIPAA compliance
Legal Assistant/Office Administration/Customer Service
Green Key Resources
Melville, NY
11.2017 - 02.2019
Compose and revise legal documents
Ensure legal documents are processed, handled in a timely, and efficient manner to comply with appropriate regulation and deadlines
Office Assistant to AP Department
Robert Half
Uniondale, NY
09.2012 - 11.2017
Manage appointments and meetings schedule
Handle heavy call volume and directing calls to the appropriate party
General office responsibilities, consisting of data entry, faxing, filing, and completing timesheets
Compile and mail client's packages
Prospect for new clients and follow-up with existing clients
Review all invoices for appropriate documentation and answer all vendor inquiries
Billing Specialist/Supervisory of Index Department
WellPoint/Empire BlueCross BlueShield
Melville, NY
04.2002 - 03.2012
Verified new group contracts, met all the state eligibility requirements
Processed employees accurately in the system in a timely manner
Provided outstanding service for our clients
Examined Medicare and primary care doctors for accuracy
Reconciled cash, communicated with credentialing specialist, sales representatives, and brokers
Launched work from home-pilot testing
Education
Bachelor of Science - Psychology
Empire State College
Old Westbury, NY
06.2015
Volunteer Experience
Levittown Fire Department, Levittown, NY, 01/01/10, 01/01/13
Activitiesandaffiliations
SUNY Empire State College Minority Students in Action
SUNY Empire State College Human Services Collaborative
Timeline
Part Time Personal Care Assistant
PPL First
04.2025 - Current
Project Administrator and Procurement Specialist
Excell Communications
01.2023 - 04.2025
Manger and Surgical Coordinator
ProHealth
08.2021 - 12.2022
Patient Care Coordinator
Island Eye Surgicenter
02.2019 - 08.2021
Legal Assistant/Office Administration/Customer Service
Green Key Resources
11.2017 - 02.2019
Office Assistant to AP Department
Robert Half
09.2012 - 11.2017
Billing Specialist/Supervisory of Index Department