Janet Forbes
Livonia,MI
Summary
Dedicated Special Education Paraprofessional with a proven track record at Livonia Public Schools, skilled in IEP compliance and conflict resolution. Successfully fostered positive peer relationships and enhanced classroom dynamics through effective behavior management and social skills training. Committed to ongoing professional development and collaboration with educators to support diverse learning needs.
Overview
26
26
years of professional experience
Work History
Special Education Paraprofessional
Livonia Public Schools
15125 Farmington Road Livonia MI 48154
10.1995 - 09.2021
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Oversaw class of students in absence of instructor.
- Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
- Alerted instructor to student behavior or issues requiring intervention.
- Observed students' performance and recorded relevant data to assess progress.
- Collaborated with teachers and specialists to assess student progress.
Cashier
Home Depot
39500 7 Mile Road Northville MI
05.2018 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
East Jackson High School
Jackson, MISkills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Collaboration with teachers
- Academic support for students
- Student supervision
- Conflict resolution
- Behavioral plan management
- Nonverbal communication
- Life skills development
- Crisis intervention
- Autism and spectrum disorders
- Special needs
- Physical disabilities support
- Social skills training
- Decision-making
- Cultural awareness
- Relationship building skills
- Data collection
- Small group support
- Skill building
Timeline
Cashier
Home Depot
05.2018 - 04.2021
Special Education Paraprofessional
Livonia Public Schools
10.1995 - 09.2021
High School Diploma -
East Jackson High School