Janet Fowler
Milwaukee,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Printer
Athea laboratories & Packaging
Milwaukee, WI
02.2016 - 12.2023
- Monitored quality control of printed output by inspecting finished products for accuracy.
- Create various types of labels for various types of bottles using Microsoft excel.
- Perform periodic inspections to ensure proper spec sheets, labels, formats color, ink and date of ink listed on schedule are being utilized.
- Adjusted printer settings to accommodate different product types, sizes, and colors.
- Executed high-volume print orders within tight deadlines while ensuring quality standards were met.
Customer Service Representative
Great Lakes Media Technology Inc.
Mequon, WI
06.2008 - 02.2016
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained a positive attitude & assisted in 98% occupancy rate.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries and provided accurate information regarding products and services.
Administrative Assistant
Maysteel Industries LLC
Menomonee Falls, WI
05.2002 - 11.2009
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
Education
High School Diploma -
Custer High School
Milwaukee, WI06-1982
Skills
- Safety and Environmental Compliance
- Problem-Solving Aptitude
- Interpersonal Communication
- Continuous Improvement
- Multitasking
- Team Collaboration
References
References available upon request.
Timeline
Printer
Athea laboratories & Packaging
02.2016 - 12.2023
Customer Service Representative
Great Lakes Media Technology Inc.
06.2008 - 02.2016
Administrative Assistant
Maysteel Industries LLC
05.2002 - 11.2009
High School Diploma -
Custer High School