Janet Fraser
Orlando,FL
Summary
Accomplished Sr. Manager at AdventHealth, adept in strategic planning and cross-functional collaboration, significantly enhanced team productivity and achieved cost savings. Expert in operations management and talent development, fostering strong stakeholder relationships and exceeding performance targets through innovative process improvements.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Sr. Manager Supply Chain
AdventHealth
10.2017 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Consistently met or exceeded annual performance targets set by senior leadership.
Multi-Store Operations Manager
Macys Department Store
03.1991 - 01.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, receiving, HR, and logistics, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
Education
MBA -
Southern New Hampshire University
Hooksett, NH07.2024
Bachelor of Science - Health Service Administration
University of Central Florida
Orlando, FL12.2016
Skills
- Strategic Planning
- Cross-Functional Collaboration
- Operations Management
- Cross-functional Team Coordination
- Talent Development
- Budget Oversight
- Teamwork and Collaboration
Certification
- Strategic Analysis; Options and Choices
- Customers, Suppliers, and Supply Chain Management
- Change Management; Managing the Change Process
- Performance Management Techniques
- Emotional Intelligence
Timeline
Sr. Manager Supply Chain
AdventHealth
10.2017 - Current
Multi-Store Operations Manager
Macys Department Store
03.1991 - 01.2016
MBA -
Southern New Hampshire University
Bachelor of Science - Health Service Administration
University of Central Florida