Janet Garcia
Napa,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Office Assistant/Coordinator
Vine Vault
01.2024 - 08.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assist in processing and sorting customer orders while maintaining accuracy.
- Enhanced office efficiency by organizing files, maintaining a clean workspace, updating calendars, and assist in scheduling.
- Utilized FORT systems to track/update customer information.
- Coordinated with wineries regarding customer orders, pickups/drop offs, and acquiring needed data .
- Managed and ensured a resolution to processing returned orders.
- Facilitated smooth operations by efficiently handling incoming emails.
- Uploaded orders onto FORT systems, and edited & corrected any errors.
- Created verification sheets. Verified inventory and entered data, and communicated discrepancies.
- Supported communication between office management and warehouse.
Warehouse Fulfillment Associate
Vine Vault
02.2022 - 12.2023
- Wrapped pallets in shrink wrap prior to loading trucks.
- Loaded and unloaded trucks efficiently.
- Completed inventory/audits and communicated any deficiencies/descrepancies.
- Met daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability/flexibility by switching from one task to another whenever needed.
- Checked packing slips and other documentation to appropriately box items requested by customers.
- Picked,packed, and palletized order items.
- Moved pallets using forklifts and pallet jacks.
- Collaborated with team and approached challenges with a can-do/optimistic attitude
Backroom Associate/Stocker
Walmart
05.2021 - 01.2022
- Helped in unloading trucks, and maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking on sales floor and assessing product needs for the stockroom.
- Managed disposal of damaged goods as per company guidelines.
- Created check in sheets for electronics using freight planning tool.
- Worked in teams to zone departments in the store to make goods organized and easy to find.
- Assisted customers in locating product needs.
- Located needed merchandise in inventory using TC phone software.
Front Store Clerk
Family Drugs Pharmacy
08.2020 - 11.2020
- Enhanced customer satisfaction by providing courteous service at the front of the store.
- Assisted customers with product inquiries and locating items.
- Performed inventory control, such as counting, and stocking merchandise.
- Alternated goods in inventory by observing first-in and first-out approach.
- Worked with floor team to meet wide range of customer needs.
- Accurately measured and assisted customers with prescribed compression socks.
- When closing, counted cash remaining making sure that the number given matches sales for the day.
- Called customers to schedule pickups for their orders.
Education
Associate of Arts - Psychology
Napa Valley College
Napa, CA06.2021
Skills
- Positive Attitude
- Self-motivated, work well in teams and/or individually
- Attention to Detail
- Pallet Jack Handling & forklift certified
- Time Management
- Order picking and processing
- File Organization
- Proficiency in Microsoft Excel & Outlook
- Familiar with Microsoft Word
- Proficient in Google apps (sheets, gmail, slides, docs)
- Quick learner & always willing to be challenged
Languages
Spanish
English
Timeline
Office Assistant/Coordinator
Vine Vault
01.2024 - 08.2024
Warehouse Fulfillment Associate
Vine Vault
02.2022 - 12.2023
Backroom Associate/Stocker
Walmart
05.2021 - 01.2022
Front Store Clerk
Family Drugs Pharmacy
08.2020 - 11.2020
Associate of Arts - Psychology
Napa Valley College
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