Janet Getchell
Boston,MA
Summary
Human services and Workforce Development Professional with 10 years of experience in customer service and community outreach seeking a position in which I can contribute to a team and organization to help people and impact our communities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Career Resource Center Program Advocate
JVS/MassHire
08.2023 - Current
- Manage and improve the efficacy of the Downtown Boston Mass Hire Resource Center which, on average, engage over 40 job seekers a day
- Aid and assist an average of 800 Job Seekers monthly with almost every aspect of employment search ranging from Job Seeker tools to initial barrier removal
- Prepare Job Seekers ID cards, filing doc, special projects, and entering client data
- Assist clients with Unemployment and RESEA with request and direction
- Using MassHire and JVS career navigation and counseling resources, redirect clients to other departments and organizations
Case Manager Program Assistant
Operation Able
08.2022 - 08.2023
- Provided outstanding outreach and intake for the Senior Community Service Employment Program
- (SCSEP) establishing a 100% satisfaction rate, improvements in accuracy produced an increase of an average of 13 new on-board enrollments within a certain period
- Helped establish five (5) New Hosts Partnerships now working with Operation Able
- Created new cases for each new client, set-up meetings for recertification’s
- Answered and screened calls for new client’s telephone intake calls for all Participant interested in SCSEP program
Healthy Living Advocate
Boston University
01.2019 - 01.2022
- Organized a nutritional and exercise program as entrepreneurial venture, which was recognized by the University
- Hired to facilitate groups for staff – women struggling with weight loss
- Reviewed and organized medical documentation for acceptance into the program
- Wrote and maintained notes and documentation for all participants to demonstrate progress
Education
Diploma in Diet Meal and Food Prepping -
11.2024
Personnel Trainer/Running and Walking Group Coach -
01.2024
Diploma in Business Management -
Notre Dame Educational Center
01.2024
Certification
- Coaching Health and Wellness Certificate
- Nutritional Therapy Certificate
- Understanding Coaching and Mentoring
Timeline
Career Resource Center Program Advocate
JVS/MassHire
08.2023 - Current
Case Manager Program Assistant
Operation Able
08.2022 - 08.2023
Healthy Living Advocate
Boston University
01.2019 - 01.2022
Personnel Trainer/Running and Walking Group Coach -
Diploma in Business Management -
Notre Dame Educational Center