Summary
Work History
Education
Skills
Timeline
Generic

JANET GIBSON

Columbus,Ohio

Summary

Looking for a 100%, Remote, full or part-time position. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Secretary

Columbus City Schools
Columbus, OH.
03.2007 - Current
  • Review submitted resumes and schedule interviews.
  • Excellent communication skills with Executive Directors, other Principals, teaching staff and visitors.
  • Mange and update building websites, edit newsletters, staff and student handbooks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Patient Service Representative

Quantum Health
Columbus, OH.
06.2015 - 07.2016
  • Managed employer self-funded health care accounts for the employees.
  • Thorough knowledge of medical claims, and coding; researched and resolved issues pertaining to employee medical claims.
  • Educated employees on all aspects of their health care plans.
  • Verified insurance eligibility and coverage for patients.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.

Office Manager

The Ohio State University
Columbus, OH.
07.1996 - 01.2000
  • Interviewed, hired and trained Work-Study staff comprised of undergrad and graduate students.
  • Increased college retention rates by developing and implementing comprehensive student support programs.
  • Facilitated connections between students and campus resources such as financial aid, counseling services, and disability accommodations for increased support throughout their college journey.
  • Organized events promoting engagement with campus life, boosting social integration among new students into the college community.

Education

Bachelor of Science - Entertainment Business Management

Full Sail University
Winter Park, FL
02.2020 - 12.2022

Master of Science - Mental Health Counseling

Walden University
Minneapolis, MN
11.2023 - Current

Skills

  • Excellent communication
  • Multitasking and time management
  • Teamwork and collaboration
  • Customer service background (medical and financial)
  • Verbal and written communication
  • High volume phone inquiries
  • Social media management
  • Advanced MS office suite
  • Administrative background

Work Type

Full TimePart Time

Work Location

Remote

Timeline

Master of Science - Mental Health Counseling

Walden University
11.2023 - Current

Bachelor of Science - Entertainment Business Management

Full Sail University
02.2020 - 12.2022

Patient Service Representative

Quantum Health
06.2015 - 07.2016

Secretary

Columbus City Schools
03.2007 - Current

Office Manager

The Ohio State University
07.1996 - 01.2000

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JANET GIBSON