Summary
Overview
Work History
Education
Skills
Timeline
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Janet Gonzales

Susanville,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Front Office Assistant

Sierra Desert Properties
Susanville , CA
04.2021 - 12.2021
  • Greeted customers and provided assistance with inquiries.
  • Organized filing system for customer records and documents.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Assisted with administrative duties such as filing, photocopying, scanning documents and data entry into database systems.

Mail Carrier

USPS
Westwood Ca , CA
06.2006 - 03.2020
  • Delivered packages to customers' homes or businesses following designated routes.
  • Adhered strictly to security protocols when handling confidential materials.
  • Organized postal documents such as manifests, orders, receipts, reports. for filing purposes.
  • Answered customer questions regarding postal procedures and policies.
  • Updated customer address databases as needed.
  • Resolved customer complaints related to mail delivery.
  • Maintained business records by updating customer information.

Education

High School Diploma -

Chester Jr/Sr High School
Chester, CA
06-1995

Skills

  • Mail Handling
  • Mail Delivery
  • Appointment Setting
  • Time Management
  • Listening Skills
  • Service-Oriented
  • Confidentiality
  • Verbal Communication

Timeline

Front Office Assistant

Sierra Desert Properties
04.2021 - 12.2021

Mail Carrier

USPS
06.2006 - 03.2020

High School Diploma -

Chester Jr/Sr High School

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Janet Gonzales