Janet Hall
Seaside,CA
Summary
Dynamic Service Deli Manager at Savemart Companies with a proven track record in boosting sales and enhancing customer satisfaction. Skilled in team leadership and food safety compliance, I excel in training staff and implementing efficient practices, resulting in improved employee morale and a well-organized deli environment.
Energetic and reliable professional with knack for customer service and team coordination. Possesses thorough understanding of food safety regulations and inventory management techniques, ensuring seamless operations. Aims to enhance customer satisfaction and operational efficiency through attention to detail and effective communication.
Overview
21
21
years of professional experience
Work History
Service Deli Manager
Savemart Companies
07.2008 - Current
- I have been responsible for increased sales, ordering FIFO, maintain employee morale. Training, team leadership, keeping a great gross profit throughout the year.
- Implemented efficient scheduling practices, ensuring adequate staffing during peak hours while controlling labor costs.
- Cultivated strong professional relationships, providing team leadership, great communication skills, stocking hiring, inventory and shrink control.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, well-stocked deli area.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
Front End Supervisor, Bookeeper, Acconts Payable
Bristol Farms
04.2004 - 06.2004
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in numbered checkout stations to verify adequate cash supply. Balanced the books.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Education
Associate of Science - Business Administration And Management
Monterey Peninsula College
Monterey, CA06-2022
General Studies
Pacific Grove High School
Pacific Grove, CA06-1982
Skills
- Maintaining cleanliness
- Sanitation standards
- Food safety compliance
- Team leadership
- Staff training and development
- Verbal and written communication
- Decision-making
Timeline
Service Deli Manager
Savemart Companies
07.2008 - Current
Front End Supervisor, Bookeeper, Acconts Payable
Bristol Farms
04.2004 - 06.2004
Associate of Science - Business Administration And Management
Monterey Peninsula College
General Studies
Pacific Grove High School
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