Janet Harczak
Clearwater,FL
Summary
A performance-driven Director with comprehensive experience overseeing real estate management operations for corporate clients. Motivated and versatile professional well-versed in meeting and exceeding company needs with consistent and organized practices. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of successful and loyal client relationships, exemplary customer service, and broad experience in managing and maintaining financial goals.
Overview
18
18
years of professional experience
Work History
Director
C&W Services
03.2017 - 10.2022
- Directed the organization's daily real estate management operations, ensuring compliance with applicable regulations while managing 13 properties with a total of 3.2M SF in 5 different states
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency
- Updated policies and procedures to ensure compliance and consistency at all locations to best align with corporate standards
- Collaborated with client leadership to set long-term real estate objectives for the company
- Developed strong rapport, establishing credibility as a trusted advisor through prompt responses to inquiries and complaints
- Executed budgeting and financial planning activities for diverse organizations
- Increased revenue by obtaining additional properties and services by 30% for a total contract of 45MM
- Established cost management measures and increased company profit by 9.8% annually
- Recruited, trained, supervised, evaluated, and mentored a team of over 100 professionals
- Efficiently achieved a total of 3.1MM in combined cost savings and avoided costs during a customer contract lasting 5 years.
Account Manager
JLL
09.2014 - 05.2016
- Managed and monitored daily operations for 10 properties, encompassing a total area of 2.3M SF in 3 states
- Played a key role in enhancing operational efficiencies by providing innovative suggestions for improving the use of space, financial processing, contract services standardization, and resource consolidation
- Managed critical systems in 5 data centers, providing backup for 20 million clients.
Senior Facility Manager
JLL
04.2005 - 08.2014
- Directed a facilities management team for a diverse Midwest Bank for 3 operations and data centers
- Managed and enhanced multiple facilities management functions such as building operations, facility maintenance and repair, capital planning, project implementation, client relations, service contract consolidations, and property upgrades
- Successfully oversaw vendor services contractual obligations including scope of work, service-level agreements, and semi-annual evaluations
- Managed $50MM in annual small capital improvement projects across 250 retail branches in 3 different states
- Oversaw diverse construction projects that entailed replacing building systems, constructing an advanced data center, and developing a multi-level parking facility.
Education
Realtor #2000054058 - Real Estate
Keller Williams Realty
Palm Harbor, FL03.2024
Florida CAM License - CAM License 61248
FREC - Real Estate
Tallahassee, FL02.2024
Florida Real Estate License - SL3600052
FREC - Real Estate
Tallahassee, FL01.2024
Six Sigma - Green Belt
Chicago, IL03.2017
DePaul University School For New Learning - RPA, FMA
BOMI RE Management
Chicago, IL09.1998
Skills
- Operations Management
- Facilities Management
- Best Practices & Processes
- Problem Solving & Resolution
- Trusted Advisor Successes
- Organizational Development
- Program Management
- Financial Reporting, Management
- Cross-Functional Leadership
- Business Planning & Development
- Contract, Vendor Management
- Corporate Social Responsibility
Timeline
Director
C&W Services
03.2017 - 10.2022
Account Manager
JLL
09.2014 - 05.2016
Senior Facility Manager
JLL
04.2005 - 08.2014
Realtor #2000054058 - Real Estate
Keller Williams Realty
Florida CAM License - CAM License 61248
FREC - Real Estate
Florida Real Estate License - SL3600052
FREC - Real Estate
Six Sigma - Green Belt
DePaul University School For New Learning - RPA, FMA
BOMI RE Management