Results-driven professional analyst with a strong background in commissions and incentives. Skilled in commission analysis, financial reporting, and data management. Utilizes advanced analytical skills to enhance commission accuracy and efficiency. Experienced in data analysis, financial modeling, and process optimization. Known for excellent team collaboration and adaptability to changing needs, with a focus on achieving organizational goals. Technically proficient in Microsoft 365 (Excel, Outlook, PowerPoint, Word, and OneDrive), Microsoft Teams, Salesforce, and HubSpot. Knowledge of Oracle Finance, Lotus Notes, Mainframe, CRMS, Level III, Epicor, and FRX.
Overview
21
21
years of professional experience
Work History
Commissions Analyst
TELEVOX HEALTHCARE, FORMERLY INTERCALL
01.2008 - 12.2024
Prepared and processed detailed commissions spreadsheets ensuring accurate posting of commissions for 70 sales representative.
Assisted sales teams in understanding incentive plans, clarifying commission structures and addressing inquiries.
Reviewed monthly spreadsheets in detail (e.g., formula, general set-up, etc) to ensure commission plan is followed according to departmental policy.
Evaluated and identified commission adjustments by comparing actual customer billing to expected customer billing.
Researched and resolved commission or bonus payment-related inquiries.
Established strong relationships with sales representatives through consistent communication and prompt resolution of commission-related issues.
Communicated closely with sales managers and sales representatives regarding commission plans and accuracy of commission data.
Prepared adjustments before commissions are finalized and transmitted to the payroll department in a timely manner.
Prepared monthly reporting and accrual information for accounting.
Prepared monthly expense reports and performance files for leadership.
Prepared monthly commission analysis reports to make sure the commission plan adheres to the business model.
Generated commission summaries and submitted to payroll each month.
Sr. Staff Accountant
INTERCALL
01.2007 - 01.2008
Managed activities of 3 staff members
Evaluated staff performance and provided coaching to address inefficiencies.
Assisted in compilation and presentation of financial reports including monthly financial statements
Prepared and entered month end and quarter end journal entries
Ensured timely and accurate billing of video equipment orders
Performed monthly and quarterly variance analysis of revenue, cost of sales, and SG&A
Performed credit card analysis and reconciliation
Reconciled bank statements to general ledger
Reconciled balance sheet accounts to general ledger
Identified and reported Intercompany revenues, expenses, accounts payables and receivables
Performed telecom invoice analyses
Managed invoice validation and approval of telecom invoices
Performed Gross Profit Analysis for upper management
Staff Accountant
INTERCALL
06.2004 - 01.2007
Performed month-end and quarter-end close procedures such as: reconciling bank statements to the general ledger, record billing journal entries, tie trial balance to financial statements, identify and report Inter-company revenues, expenses, accounts payables and receivables
Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
Collected and reported monthly expense variances and explanations.
Ensured timely and accurate billing of an estimated $500,000 a month in video equipment orders
Prepared reports related to the video product for calculation of commissions
Travel Surgical Technologist at Aya Healthcare Staffing/Trinity Health First Choice, Arrow Healthcare StaffingTravel Surgical Technologist at Aya Healthcare Staffing/Trinity Health First Choice, Arrow Healthcare Staffing