Summary
Overview
Work History
Education
Skills
Timeline
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JANET HICKS-WALKER

Merrillville,IN

Summary

While am an Accounting Specialist with extensive experience in various areas, of accounting, I offer a 20+-year background in Accounting and finance, with experience ranging from collections, invoicing, cash posting, P&L/financial statements, management reports, general ledger, and journal entries to multi-state payroll for over 100 employees, accounts payable / receivable, reconciliations, inventory variances allocation, credit card account management, and job costing with a high-end cash volume. In this role, I had additional cross-training and experience in diverse areas of business operations including staff training and direction, order processing, and operational/technical documentation effectively identify, develop and execute strategies to boost productivity, efficiency and quality and strong work ethics. I am well organized and a self-starter, able to follow standard office procedures, detail oriented, professional attitude, reliable, strong problem solving skills, advanced accounting principles knowledge, thorough knowledge of applicable accounts receivable, accounts payable, general ledger systems and procedures, financial chart of accounts and association procedures, communicate effectively, verbally and in writing, interact with business managers and vendors in a professional manner, work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness and ability to keep information confidential, readily adapt to new professional settings/industries and adeptly acquire and apply new skills and knowledge toward supporting company goals. I feel that my accounting skills would be an asset in this role.

Overview

20
20
years of professional experience

Work History

Stower

Amazon Corporation
Markham, IL
02.2020 - Current
  • Sort items than come in bins and store them in pods.
  • Pack orders to be shipped.

Billing Clerk

Robert Half Consulting – Geminus Corporation
Merrillville, IN
05.2022 - 11.2023
  • In charge of processing applications for rental assistance for tenants who needs assistance with rent, utilities and internet services.
  • Responsible for calling tenants to verify information provided or ask for additional information and/ or documents to complete their application process.
  • Responsible for contacting the landlords and requesting a current lease and rental ledger to calculate the payout for the tenant to the landlord.
  • In charge of processing the initial application and moving it to the next step in the process.
  • In charge of reviewing all documents and calculating the number of months we will pay the landlord for back rent owed to them.

ASO Accountant I

Health Care Services Corporation - Blue Cross Blue shield
Chicago, IL
05.2018 - 03.2022
  • Delivers weekly and monthly invoices to self-funded customers for reimbursement of claims and administration fees.
  • Reconcile self-funded customer receivable accounts to identify and report delinquencies.
  • Process all manual invoice and billing adjustments for self-funded customer.
  • Process journal entries to maintain accurate financial reporting of self-funded account receivables.
  • Ensure compliance with HIPAA and SOX regulations while supplying documentation to support SAS70, SOX, internal and external audits.
  • Provide customer service to Marketing, brokers, self-funded clients, & various depts. Regarding all billing questions or issues.
  • Process Self-bill for premium and ASO accounts.
  • Misquote payment processing.
  • Perform manual credit analysis and completion.
  • Apply specific government submission (e.g. Women's Contraceptive Care (WCC) accommodations).
  • In charge of MLR rebate distribution.
  • Provide reports to internal customers such as Underwriting, Actuarial, and Sales and Account Management.

ASO Accountant I

The Jacobson Group - Blue Cross Blue shield
Chicago, IL
12.2017 - 04.2018
  • Delivers weekly and monthly invoices to self-funded customers for reimbursement of claims and administration fees.
  • Reconcile self-funded customer receivable accounts to identify and report delinquencies.
  • Process all manual invoice and billing adjustments for self-funded customer.
  • Process journal entries to maintain accurate financial reporting of self-funded account receivables.
  • Ensure compliance with HIPAA and SOX regulations while supplying documentation to support SAS70, SOX, internal and external audits.
  • Provide customer service to Marketing, brokers, self-funded clients, & various depts. regarding all billing questions or issues.
  • Process Self-bill for premium and ASO accounts.
  • Misquote payment processing.
  • Perform manual credit analysis and completion.
  • Apply specific government submission (e.g. Women's Contraceptive Care (WCC) accommodations).
  • In charge of MLR rebate distribution.
  • Provide reports to internal customers such as Underwriting, Actuarial, and Sales and Account Management.

Client Service Representative

Ciox Health
Springfield, MO
05.2017 - 07.2017
  • Received incoming requests for information and responds to requests by opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries in a timely manner.
  • Date stamps all requests and highlights pertinent data to facilitate processing.
  • Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.
  • Completes release of information requests including retrieving patient’s medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations.
  • Maintains confidentiality, information security and ethical behavior when handling all Company and medical records information during transport, storage and disposal.
  • Communicates with Manager on an on-going basis, providing information and data as requested including members changing needs and requests.
  • Accurately and efficiently utilize a computer for data input, retrieval of data and all other tasks associated with release of information services and time reporting.
  • Work with minimum supervision, organize workload and prioritize work tasks to meet production goals.
  • Adheres to the Company’s Code of Conduct and business standards.

Accounts Payable Specialist

Erie Family Health Center
Chicago, IL
12.2015 - 03.2017
  • Review all invoices for appropriate documentation and approval prior to payment.
  • Sort and distribute incoming mail.
  • Process 3 way P.O. matching invoices, up to 100 plus line items.
  • Prioritize invoices according to cash discount potential and payment terms.
  • Process check requests.
  • Audit and process credit card bills.
  • Match invoices to checks, obtain all signatures for checks and distribute checks accordingly.
  • 1099 maintenance.
  • Respond to all vendor inquiries.
  • Reconcile vendor statements, research and correct discrepancies.
  • Assist in month end closing.
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
  • Assist with other projects as needed.

Client Accountant

Valence Health
Chicago, IL
03.2015 - 07.2015
  • Responsible for receiving and distributing company and related entity invoices for proper approval; enter payables into the accounting system.
  • Oversee credit card payments.
  • Prepare accounts payable account reconciliations.
  • Assist with the preparation of the sales tax returns.
  • Oversee the approved vendor list.
  • Demonstrates exceptional customer service by following up on email and voicemail correspondence.
  • Maintenance of accounts payable files and filing structure.
  • Manage year-end 1099 process; sends applicable forms to vendors and IRS.
  • Responsibilities included negotiating with past due accounts, maintaining cash receipts and worked with management on collection problems.
  • Managed banking relationships, including EDI cash receipts, deposit issues and bank contact relationships and prepared cash disbursement transactions.
  • Responsible for maintaining accurate records; adherence to accounting principles; ensuring internal controls were maintained.
  • Assisted with external audit requests and prepared audit schedules for annual financial audit.
  • Prepared supporting documents related to financial transactions.
  • Prepared cash deposits, executed EFT- electronic funds transfer form uploads and cash transfers, and prepared miscellaneous check disbursements.
  • (Contract Assignment Completed)

Home Care Aide

Addus Healthcare
Chicago, IL
02.2012 - 12.2014
  • Cared for elderly and critically ill clients.
  • Performed daily task of cooking, cleaning, grooming and distributed medications.
  • Planned doctor appointments, transported clients to and from the doctor’s office or hospital as needed.
  • Handled the day to day business such as paid bills, scheduled nurse visits and ran errands.

Home Health Care Aide

Personal Care
Chicago, IL
01.2010 - 01.2012
  • Cared for elderly and critically ill clients.
  • Performed daily task of cooking, cleaning, grooming and distributed medications.
  • Planned doctor appointments, transported clients to and from the doctor’s office or hospital as needed.
  • Handled the day to day business such as paid bills, scheduled nurse visits and ran errands.

Accounts Receivable Specialist

Sierra Air Conditioning
Las Vegas, NV
07.2008 - 09.2009
  • Responsible for collection activities for major accounts such as balancing accounts receivable to general ledger and reconciling the bank.
  • Processed all accounts receivable transactions, worked with the CFO and Accounting Manager performing various tasks including negotiating with past due accounts, maintaining cash receipts and handling collection problems.
  • Received and checked incoming documents from service technicians, collected fees and payments for services, Interacted effectively and professionally with the public while providing excellent public service.
  • Responsible for maintaining accurate records; adherence to accounting principles; ensuring internal controls are maintained.
  • Prepared and provided policy and procedural information on the filing process and transmit information to appropriate parties and communicate with management, owners and staff.
  • Logged in old and new invoices using Excel spreadsheets as well as maintained month to month sales reports of up to $50,000 which were forwarded to owners and managers who tracked the yearly budget of 3,000,000.
  • Created a cash deposit summary daily, made daily deposits for the bank, input invoices using the VMS software systems.
  • Posted all cash, checks and financial funding to appropriate accounts. Communicated with coworkers and management via Microsoft Outlook.

Accounting Specialist

Quality One Hour Air Conditioning and Heating
Las Vegas, NV
04.2006 - 02.2008
  • Worked closely with the Administrative Accounting Manager processing bank deposits, bill too accounts, adjusting entries, wire transfers, posting journal entries, importing and exporting files.
  • Processed 500-1000 invoices daily for appropriate documentation and approval prior to payment and imported to the company’s Success Ware 21 System.
  • Verified and made sure all transactions complied with financial policies and procedures.
  • Prioritized invoices according to cash discount potential and payment terms.
  • Matched invoices to checks, obtain all signatures for checks and distributed checks accordingly.
  • Matched and posted invoices and purchase orders, printed checks in volume of $200,000 and up.
  • Maintained 1099 and responded to all vendor inquiries, reconciled vendor statements, researched and corrected discrepancies.
  • Assisted in month end closing, maintained files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices.
  • Reconciled the bank daily, balanced the general ledger, balanced accounts payable and accounts receivable transactions in Excel.
  • Cleared up aging accounts 60 and 90 days past due, made collection calls as needed.
  • Received and checked incoming documents, collected fees and payments for services, posted cash, checks and financial funding to appropriate accounts, reconciled the bank in volume of up to $500,000.
  • Entered 20-100 new memberships, renewals and cancelled agreements into the system daily.
  • Worked on various special projects using Excel spreadsheets.
  • Communicated with various co-workers and management via Microsoft Outlook.

Education

MBA - Accounting CPA Pathway

Capella University
Minneapolis, MN

MBA - Public Administration

Capella University
Minneapolis, MN

Dialysis Technician / Phlebotomy / CNA - undefined

Midwestern Career College
Blue Island, IL

Bachelor of Science Degree - Liberal Arts (Accounting / Management specialization)

Governor’s State University
University Park, IL

Associates Degree - Accounting

Wabaunsee Community College
Sugar Grove, IL

Accounting Clerk Certificate - undefined

Taylor Business Institute
Chicago, IL

Skills

Accounting

Finance

Collections

Invoicing

Cash Posting

P&L Financial Statements

Management Reports

General Ledger Posting

Journal Entries Processing

Multi-State Payroll

Accounts Payable

Accounts Receivable

Reconciliations

Inventory Variances Allocation

Credit Card Account Management

Job Costing

Detail Oriented

Organized

Analytical Skills

Project Management

Staff Training

Order Processing

Operational Documentation

Productivity Strategies

Efficiency Strategies

Quality Strategies

Work Ethics

Self-Starter

Filing Procedures

Problem-Solving Skills

Basic Accounting Principles

Accounts Payable Systems Knowledge

General Ledger Systems Knowledge

Financial Chart of Accounts Knowledge

Communication Skills

Teamwork

Fast-Paced Environment Adaptability

Confidentiality

PC Literacy

Microsoft Office Suite

Microsoft Dynamics

Microix

MAP

Bars System

ORMB

ORBA System

Sales Force

Excel

SAP

VMS

Success Ware 21

Timeline

Billing Clerk

Robert Half Consulting – Geminus Corporation
05.2022 - 11.2023

Stower

Amazon Corporation
02.2020 - Current

ASO Accountant I

Health Care Services Corporation - Blue Cross Blue shield
05.2018 - 03.2022

ASO Accountant I

The Jacobson Group - Blue Cross Blue shield
12.2017 - 04.2018

Client Service Representative

Ciox Health
05.2017 - 07.2017

Accounts Payable Specialist

Erie Family Health Center
12.2015 - 03.2017

Client Accountant

Valence Health
03.2015 - 07.2015

Home Care Aide

Addus Healthcare
02.2012 - 12.2014

Home Health Care Aide

Personal Care
01.2010 - 01.2012

Accounts Receivable Specialist

Sierra Air Conditioning
07.2008 - 09.2009

Accounting Specialist

Quality One Hour Air Conditioning and Heating
04.2006 - 02.2008

MBA - Accounting CPA Pathway

Capella University

MBA - Public Administration

Capella University

Dialysis Technician / Phlebotomy / CNA - undefined

Midwestern Career College

Bachelor of Science Degree - Liberal Arts (Accounting / Management specialization)

Governor’s State University

Associates Degree - Accounting

Wabaunsee Community College

Accounting Clerk Certificate - undefined

Taylor Business Institute
JANET HICKS-WALKER