Janet Hyltin
Rowlett,TX
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
37
37
years of professional experience
Work History
Crime Analyst
City Of Rowlett Police Department
03.2009 - 10.2023
- Created useful and timely intelligence products to support field operations.
- Briefed upper-level personnel on emerging threats.
- Incorporated lessons learned from previous operations to improve intelligence capabilities.
- Assisted in development of intelligence strategies and policies to support operations.
- Conducted and prepared assessments of criminal activity, threats, and vulnerabilities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Researched and analyzed relevant publications and other source materials (OSINT - Open Source Intelligence), summarized data collected, and disseminated pertinent documents to aid investigators in criminal cases.
- Studied patterns and trends in criminal behavior.
- Statistical analysis and probability modeling. Worked heavily with DDACTS - Data Driven Approach to Crime and Traffic Safety and Risk Terrain Modeling.
- Developed timelines after critical incidents to answer questions, what did we do right and what can we do better.
- Responsible for procedures and techniques related to computerized mapping and analysis.
- Identified and recommended proactive measures to implement long range plans for crime prevention.
- Analyzed known offenders' MO's (Modus Operandi) and established timelines to perform suspect/crime correlation in order to provide suspect leads and targets for surveillance or directed patrol.
- Provided case support through developing suspect leads, locating addresses, vehicles, associates, or other relevant information on offenders, identifying victims and associated cases.
- Skilled at working independently and collaboratively on team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Childbirth Educator
Presbyterian Hospital
08.1997 - 02.2009
- Delivered objective childbirth information and resources for birthing facilities and methods.
- Assisted families with objective and informative advice to aid in decision-making.
- Developed curriculum with focus on cultural sensitivity and awareness of family values and goals.
- Provided support and education to families by offering evidence-based learning programs.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Promoted available resources and connected individuals with services.
- Monitored health trends and data to identify health concerns and develop related health education initiatives.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Participated in health education research initiatives, developing and evaluating health education programs.
- Collaborated with other healthcare professionals to design and deliver health education services to clients.
- Assisted with development of improved seminars and training materials.
Travel Agent/Technology Assistant
World Travel Partners
01.1987 - 05.1996
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Updated and maintained customer databases to increase customer retention.
- Generated reports on travel trends and customer feedback to inform business goals.
- Volunteered to help with special projects of varying degrees of complexity.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Trained and supervised employees on office policies and procedures.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Education
Associate of Applied Science - Geospatial Intelligence
Dallas College
Farmers Branch, TX05.2024
Skills
- Law Enforcement Knowledge
- Crime Trend Analysis
- Geographic Information Systems
- Intelligence Gathering
- Investigative Techniques
- Case Management
- Database Research
- Teamwork Abilities
- Fraud Detection
Timeline
Crime Analyst
City Of Rowlett Police Department
03.2009 - 10.2023
Childbirth Educator
Presbyterian Hospital
08.1997 - 02.2009
Travel Agent/Technology Assistant
World Travel Partners
01.1987 - 05.1996
Associate of Applied Science - Geospatial Intelligence
Dallas College
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