Janet Holley
Wellington
Summary
Dynamic office manager with proven success at Bruce Wishnov, DO, PA, enhancing operational efficiency and achieving a 100% patient return rate. Skilled in team leadership and healthcare regulations, I excel in effective communication and troubleshooting, fostering a productive environment while ensuring compliance and superior patient care.
Overview
18
18
years of professional experience
Work History
Office Manager, Primary Care & Concierge
Bruce Wishnov, DO, PA
02.2013 - 05.2025
- Managed administrative operations of a busy primary practice, overseeing a team of 10 administrative and clinical staff members.
- Developed and enforced office policies and procedures, enhancing compliance and operational efficiency.
- Successfully imitated a concierge practice, achieving a remarkable 100% patient return rate within one year.
- Evaluated patients for medical marijuana eligibility, assisting in the application process for obtaining their medical marijuana licenses and scheduled follow-up appointments.
- Managed payroll processes for office staff ensuring accurate and timely compensation while adhering to all legal standards and regulations.
- Oversaw patient scheduling, medical records management, billing processes, and compliance with healthcare regulations to enhance operational efficiency and improve patient care.
- Trained and supervised staff, enhancing team productivity and communication.
Medical Assisting Instructor
Keiser University
01.2009 - 08.2012
- Fostered an inclusive learning environment that accommodated diverse learning styles and needs of students.
- Streamlined administrative processes related to course registration, grading, and scheduling for efficiency gains within the department.
- Acquired, maintained, and repaired laboratory equipment and tools.
- Served on faculty and school committees concerned with curriculum revision, and course requirements.
- Conducted training sessions to teach and demonstrated principles, techniques, procedures, or methods of designated subjects.
Office Manager, General Surgery
John D. Corbitt, Jr., MD
08.2007 - 11.2008
- Identified researched, evaluated, and resolved complex administrative and operational situations.
- Trained, evaluated and counseled clerical staff.
- Assisted in accounts receivable and collection on delinquent patient accounts.
- Oversaw inventory and ordering of medical and office supplies.
- Discussed surgical procedures with the patient or their family members.
- Scheduled surgeries for patients and maintained calendar.
- Reviewed and discussed patients' medical history for pre-operative and medical clearance and scheduled post-operative appointments.
- Assisted physicians in post-operative care such as dressing changes, suture and staple removal.
Education
Associate of Science - Medical Assisting
South University
Savannah, GA05-1998
Skills
- Office management skills
- Effective communication
- Team leadership
- Understanding of healthcare regulations
- Human resources coordination
- Technical expertise
- Effective troubleshooting skills
- Proficient in time management and organization
- Effective teaching methodologies
- Performance assessment
Timeline
Office Manager, Primary Care & Concierge
Bruce Wishnov, DO, PA
02.2013 - 05.2025
Medical Assisting Instructor
Keiser University
01.2009 - 08.2012
Office Manager, General Surgery
John D. Corbitt, Jr., MD
08.2007 - 11.2008
Associate of Science - Medical Assisting
South University
Similar Profiles
Febe DinoFebe Dino
Office Manager at Bruce L. Saltz, MD, PAOffice Manager at Bruce L. Saltz, MD, PA
Grayson BruceGrayson Bruce
Worker at Ralph Jordan Bruce: Bruce FencingWorker at Ralph Jordan Bruce: Bruce Fencing
Natalie BermanNatalie Berman
Various Teaching Positions in Grades 4-12 at Springfield, PA & Pittsburgh, PA Districts, UofPghVarious Teaching Positions in Grades 4-12 at Springfield, PA & Pittsburgh, PA Districts, UofPgh
Vonré Egon ArriesVonré Egon Arries
Jetts Petone NZ - Club Manager at Graham Fletcher - Makenna EideJetts Petone NZ - Club Manager at Graham Fletcher - Makenna Eide
Isabel QuinnIsabel Quinn
Barista and Waitress at Hive CafeBarista and Waitress at Hive Cafe