Janet S. Hong

Interim Manager for Spine Surgery, Neurology and Physical Medicine and Rehabilitation

• Assisted in organizing and overseeing assignments to drive operational excellence.
• Working together with leadership team to meet goals of exceptional care and operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Identified conflicts among employees and used interpersonal communication to find effective solutions.
• Working with intra-department teams as well as chiefs and front line staff in guiding teams to meet department goals while creating culture of efficiency, trust and collaborative problem-solving.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Defined clear targets and objectives and communicated to other team members.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Supervising PA in spine surgery which involved hiring, training and managing Spine PAs.
• Developed and managed provider's schedules, department standards, policies and procedures and establish and maintain quality of patient care and service standards.
• Involved in monitoring budgets and resource allocation regarding PAs.
• Co-leading regional spine surgery PI projects for exceptional care by providing high quality preoperative education in coordination with other Spine Surgery/Neurosurgery departments.
• Conducted rounds in hospitals to check on admitted patients and provide care.
• Assisted physicians during surgeries to treat patients appropriately and safely.
• Completed in-depth physical evaluations and gathered patient medical data with diagnosis and plan to complete efficient, successful office visits.