Dedicated HR leader who builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Committed to using experience and expertise to contribute to overall organizational success.
Overview
13
13
years of professional experience
Work History
Team Lead- IT Recruiting & Training
Dillard's
05.2022 - Current
Developed professional development training sessions on topics such as effective communication, conflict resolution, time management, etc.
Developed a leadership development program for current leaders as well as those showing leadership interest or potential.
Provided interview training for all managers and interviewers, covering topics about legal considerations and best practices.
Provided training to managers and directors on how to recognize and avoid unconscious biases during the hiring process.
Created a Total Rewards Program that resulted in a 13% increase in employee engagement.
Utilized Greenhouse ATS to manage the candidate pipeline as well as to create and manage talent pools for prospective candidates.
Collaborated with hiring managers to write accurate job postings and develop skill assessments.
Screened candidates, scheduled interviews, conducted screening interviews, completed reference checks, and sent offer letters.
Created and implemented a passive sourcing strategy utilizing LinkedIn Recruiter and other resources.
Oversaw the collegiate recruitment process at six universities, including attending Career Fairs, developing and delivering classroom presentations, conducting interviews, and building relationships with faculty and staff.
Utilized Monday.com to manage the team's daily and weekly work tasks as well as to plan project tasks.
Evaluated staff performance and provided coaching and training to address inefficiencies.
Director of Human Resources
Arkansas State University Three Rivers
04.2020 - 05.2022
Structured compensation and benefits according to state legislation, market conditions, and budget demands.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Conducted investigations and assisted with handling employee complaints involving ADA, Title IX, and Title VII to promote an equitable workplace.
Managed the HR, Payroll, and Employee Health & Wellness budget.
Planned the staffing needs, personnel budget, and recruiting efforts for the opening of a new campus location, hiring executive-level leadership, faculty, and staff.
Oversaw benefits administration, onboarding, and annual employee training.
Planned and facilitated employee recognition and engagement events.
Developed and revised HR-related policies and assisted the university legal with the creation of an employee handbook for both faculty and staff.
Director of Student Success
Arkansas State University Three Rivers
04.2015 - 04.2020
Served as the ADA/504 Coordinator and oversaw disability services.
Established and managed a $10,000 Emergency Loan Fund through a grant program for students experiencing financial hardships.
Oversaw tutoring and testing services.
Coordinated new student orientation and oversaw advising and registration for all incoming freshmen.
Backed up instructors in handling disruptive students and implemented fair protocols to resolve situations.
Monitored student performance and attendance for those on academic probation and established initiatives to help them get back on track.
Oversaw career services and established the college's first Career Fair, which I then hosted annually.
Established student learning outcomes for all the programs under Student Affairs in alignment with the college's mission.
Led a committee responsible for writing a portion of the assurance argument for reaccreditation.
Assisted with creating the college's strategic plan.
Developed and managed the Student Success budget of over $300,000 each year.
Managed the $90,000 budget for the Working Student Success Network Grant.
Lead Academic Advisor/Recruiter
Arkansas State University Three Rivers
07.2013 - 03.2015
Provided support and guidance to students experiencing academic and personal troubles.
Conducted academic advisement services for students regularly to maintain educational progression.
Assisted students in selecting courses to align with educational and career goals.
Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
Serve as a staff advisor to both Student Ambassadors and the Student Government Association.
Coordinated the annual college fair and attended other college fairs to recruit incoming freshmen.
Career Services Coordinator
Arkansas State University Three Rivers
01.2013 - 07.2013
Led workshops for students to provide information on job searching, application completion, and resume building.
Held mock interviews and dress for success events.
Helped students with career exploration and provided career aptitude tests.
Built relationships with local employers to help connect them to students.
Career Services Administrative Assistant
Arkansas State University Three Rivers
07.2012 - 12.2012
Completed forms, reports, logs, and records to quickly handle all documentation for the grant funding the career services program.
Assisted with providing career guidance and workshops to students.
Worked with IT to build the virtual career center to ensure all our resources were available online, not just in-person.
Education
MBA -
University of Central Arkansas
Conway, AR
05-2021
Master of Science - Human Resources Management
Franklin University
Columbus, OH
12-2016
Bachelor of Science - Financial Planning
Franklin University
Columbus, OH
12-2014
Skills
Project management
Process improvement
Budget management
Strategic planning
Workflow management
Coaching and mentoring
Employee engagement
Conflict resolution
Training and development
Program development
Full cycle recruiting
Passive sourcing
Accomplishments
2024 SHRM-SCP
2021 ASUTR Outstanding Alumni Award
2021 NACUA Title IX Coordinator/Investigator Training
2018 Association of Title IX Administrators- 504 Coordinator Certification
2015 Hot Spring County Leadership Forum Graduate
2015 Conflict Management and Mediation Skills Certificate