Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Experience
Timeline
Generic

Janet Johnson

Conyers,USA

Summary

Results-driven shipping and receiving expert with a proven track record in efficiently managing logistics operations. Demonstrated expertise in overseeing shipments, coordinating deliveries, and maintaining precise inventory management, complemented by proficiency in advanced tracking and documentation software. Strong problem-solving skills facilitate swift resolution of shipping discrepancies, while exceptional organizational abilities ensure orderly records and streamlined warehouse operations. Committed to upholding high-quality standards in receiving, inspecting, and dispatching goods to enhance seamless supply chain processes.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Process Operator

Suniva
07.2024 - Current
  • Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
  • Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
  • Maintained accurate records of production data, facilitating informed decision-making for management.
  • Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
  • Maintained compliance with health, safety, and environment practices.
  • Coordinated with other departments such as engineering, maintenance or quality control when necessary for smooth operations.
  • Reported to shift supervisor on production status, problems and deviations.
  • Enhanced production efficiency by closely monitoring equipment and making necessary adjustments.
  • Efficiently operated all equipment and machinery according to manufacturer instructions.
  • Collaborated with quality assurance teams to ensure products met or exceeded customer specifications.
  • Communicated effectively with team on technical level.
  • Read and applied information in specifications to determine equipment settings impacting product outputs.
  • Conducted routine equipment calibrations, ensuring optimal performance throughout the production process.
  • Isolated and prepared equipment for corrective and scheduled maintenance procedures.
  • Utilized standard work processes using Type and Type methods.
  • Coordinated with quality control to address and rectify process deviations, maintaining product integrity.
  • Monitored and adjusted production processes to ensure high-quality output, leading to decrease in product defects.
  • Inspected products and machines to maintain quality and efficiency.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Warehouse Forklift Operator

Ranstad Staffing Agency (Takeda)
02.2024 - 06.2024
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
  • Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.

Shipping/Receiving Clerk

Dart Container Corporation
03.2005 - 01.2023
  • Directed shipping/receipt operations using SAP/TMS systems. Ensured accuracy of items received/shipped by comparing counts with picking and packing lists while reporting discrepancies. Transferred item orders to respective departments. Processed credit-return production materials and shipments, ensuring accuracy in information and quantity. Placed orders for rail cars. Communicated with the yard jockey to facilitate truck check-ins/outs and assign appropriate doors. Prepared all paperwork and documented shipped items by recording transport information. Managed customer inquiries via email and phone, utilizing TMS/SAP/E2 Open to schedule inbound/outbound appointments for various carriers.
  • Demonstrated leadership skills by serving as proxy during absence of shipping supervisor/team lead.
  • Administered driver schedules to ensure timely delivery of orders while minimizing errors in pulling merchandise.
  • Organized and maintained paperwork system to facilitate quick access and retrieval.

Customer Service Representative

Distribution Service of Atlanta
01.2005 - 01.2006
  • Oversaw customer service operations at a bonded third-party warehouse. Managed inventory through accurate receipts, shipments, and regular counts. Entered orders and administered all necessary paperwork for movement of hazardous materials. Maintained records to support inventory and facilitate invoicing in Accupls and SAP systems. Collaborated with customers on the EDI system for order receipt and shipping advice.
  • Offered carrier recommendations and arranged freight transportation to ensure timeliness and cost efficiency.
  • Assisted customers with inquiries, concerns, and complaints, providing prompt and effective resolution to ensure high levels of customer satisfaction.

Education

High School Diploma -

Laurens District #55
Laurens, SC
01.1986

Skills

  • Logistics Planning & Management
  • Shipping & Receiving
  • Customer Service
  • Order Management
  • Quality Assurance Inspections
  • Customer Complaints Resolution
  • Inventory Control/Management
  • Office Operations & Scheduling
  • Data Entry & Documentation
  • Microsoft Office Suite (Excel & Word)
  • Windows Operating System
  • AS 400
  • Lotus Notes
  • Navision
  • SAP
  • Fed-x/UPS database
  • TMS
  • Equipment operations
  • Warehouse operations
  • Transportation planning
  • Shipping procedures

Websites

Certification

  • Military Training – Basic Training, AIT (Telecommunication), Postal Work
  • Forklift Training – Welcraft Marine; Wal-Mart; Orbis Plastic Molding

Additional Experience

  • RMA Administrator, Unibind Inc, Alpharetta, GA
  • Shipping/Receiving Clerk, Orbis Plastic Molding, Lawrencevillie, GA
  • Order Fulfillment Specialist/ Customer Service, C & G Software Systems, Inc., Atlanta, GA
  • Shipping/Receiving Clerk, Nordic Refrigerated Service, Atlanta, GA
  • Inventory Control Clerk/Auditor/Kit Builder, Welcraft Marine, Bradenton, FL
  • Order Puller, Josten Cap & Gowns, Laurens, SC
  • Creeler, Mount Vernon Mills, Lafrance, SC
  • Creeler, Glenn Raven Mill, Anderson, SC
  • New Store Operator/Scanner-Loader/Order Puller, Wal-Mart Distribution Center, Laurens, SC
  • Telephone Operator/Postal Clerk/Supply Clerk, U.S. Army

Timeline

Process Operator

Suniva
07.2024 - Current

Warehouse Forklift Operator

Ranstad Staffing Agency (Takeda)
02.2024 - 06.2024

Shipping/Receiving Clerk

Dart Container Corporation
03.2005 - 01.2023

Customer Service Representative

Distribution Service of Atlanta
01.2005 - 01.2006

High School Diploma -

Laurens District #55

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