JANET JONES
La Grange,US
Summary
Proven experience working directly in QA and QC functions in the manufacturing industry, with a strong understanding of general practices. Recognized on a regular basis for outstanding performance and contributions to the manufacturing industry's success. Dedicated to learning, growing, and succeeding in manufacturing.
Overview
8
8
years of professional experience
Work History
Quality Control Technician
Milliken & Company
02.2019 - 07.2024
- Provided project updates and consultation as a liaison between quality control and other departments and contractors
- Interpreted test results by comparing them to established specifications and control limits, and then made recommendations about whether or not the data should be released
- Investigated test results that appeared to be suspect
- Technical documents such as deviation reports, testing protocols, and trend analyses were all written by me
- Inspected [Product or Service] and compared it to industry standards to meet regulatory requirements
- Conducted a visual inspection of products to determine if they met quality standards
- Identified the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process
- Followed safety and clean-up procedures to comply with agency and regulatory mandates
Housekeeping Supervisor
Mountain Top Inn And Resort
02.2016 - 12.2018
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Education
GED -
West Georgia Technical College
LaGrange, GA01.1995
Skills
- Protocol development
- Communications
- Specifications knowledge
- Calibration standards
- Operational improvement
- Materials inspections
- Technical troubleshooting
- Performance testing
- Corrective actions
- Organization
- Operations monitoring
- Equipment calibration
- Initiative to work independently
- Production scheduling familiarity
- Mathematical reasoning aptitude
- Quality assurance authority
- Troubleshooting specialist
- Team management
- Supervision
- Problem resolution
- Computer literate
- Workplace Safety
- Auditing Techniques
- Specifications understanding
- Continuous Improvement
Timeline
Quality Control Technician
Milliken & Company
02.2019 - 07.2024
Housekeeping Supervisor
Mountain Top Inn And Resort
02.2016 - 12.2018
GED -
West Georgia Technical College
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