Janet Keo Conklin
La Palma,CA
Summary
Dynamic Real Estate Broker and Elected Official with a successful track record in sales, leadership, and community engagement. Proven ability to navigate complex real estate transactions, drive business growth, and advocate for clients’ needs. Adept at building relationships, negotiating contracts, and implementing strategic initiatives. Seeking a role where I can leverage my strong business development and government experience to make a meaningful impact. Personable Real Estate professional offers 21 years of superior client satisfaction in real estate transactions. Ambitious and knowledgeable of escrow procedures and contract requirements. Well-versed in assisting clients with mortgage option research and financial management to facilitate productive negotiations Enthusiastic professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results. Personable Real Estate professional offers 21 years of superior client satisfaction in real estate transactions. Ambitious and knowledgeable of escrow procedures and contract requirements. Well-versed in assisting clients with mortgage option research and financial management to facilitate productive negotiations. Personable Real Estate professional offers 21 years of superior client satisfaction in real estate transactions. Ambitious and knowledgeable of escrow procedures and contract requirements. Well-versed in assisting clients with mortgage option research and financial management to facilitate productive negotiations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Real Estate Broker
Real Estate
Los Angeles/Orange County/Inland Empire
09.2001 - Current
- Achieved President Club status by sales targets consistently by creating personalized marketing strategies suited to each property type and target audience.
- Determined economic and geographic target markets of potential buyers for new listings
- Created marketing campaigns to enhance professional growth and promote listings
- Regularly toured new listings to continually improve market knowledge, builder trends and overall housing conditions
- Wrote attention-grabbing remarks and photo descriptions in listing brochures and on-line marketing
- Staged client homes to capture highest selling price, shortest listing time and positive public feedback
- Coordinated rental agreements for single family properties, keeping occupancy high and helping renters find suitable spaces.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Cultivated a vast network of industry professionals to assist clients in their home buying journey, such as contractors, attorneys, and inspectors.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Handled property management duties for investor clients, including tenant screening, rent collection, and maintenance coordination.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Provided guidance regarding local zoning laws, homeowner association rules, mortgage requirements, escrow procedures, title insurance policies.
- Organized open houses for prospective buyers in order to showcase available properties.
- Created detailed reports outlining comparable sales data in order to determine fair market value for a particular property.
- Actively participated in networking events as well as community activities such as homebuyers seminars or workshops in order to increase visibility within the industry.
- Managed all aspects of client transactions from initial contact through closing including coordinating inspections, appraisals, surveys, repairs and renovations when needed.
Council Member
City of La Palma
11.2022 - 11.2026
- Represented the interests and needs of constituents within the city and advocated for policies and programs that improve quality of life.
- Attended and participated in City Council meetings, providing input on key issues.
- Conducted research on relevant topics to inform decisions as a Councilwoman.
- Advocated for constituents' interests before city government bodies and agencies.
- Organized public hearings and community forums to engage citizens in the decision-making process.
- Developed strategies for improving public services within the district.
- Analyzed budget proposals and proposed amendments to ensure fiscal responsibility.
- Created initiatives to address local challenges such as affordable housing, education, safety, and economic development.
- Initiated conversations with business leaders about job creation opportunities within the community.
- Engaged in media relations efforts to raise awareness of important issues.
- Participated in legislative committee meetings and provided testimony when necessary.
- Maintained relationships with government officials at all levels of government.
- Monitored implementation of policies passed by the City Council.
- Initiated professional relationships between city, county, state, federal and other municipal government offices by cohesively discussing ways to resolve interjurisdictional issues and regional problems affecting residents.
- Attended dinners and special events to meet people and develop relationships.
- Maintained up to date understanding of local, regional, national and international news and developments.
- Determined campaign strategies for media advertising and scheduled public appearances.
Major Account Executive / Strategic Technology Consultant
CBE
Irvine, CA
10.2017 - 03.2019
- Top Sales representative of the year 2018 / 389% of plan for the year.
- Identified potential new customers through market analysis and research.
- Created and maintained relationships with key clients to ensure customer satisfaction.
- Analyzed sales data to identify trends, opportunities, and challenges in the marketplace.
- Provided training sessions for staff members regarding major account management techniques.
- Assisted in developing marketing campaigns tailored specifically for major accounts.
Strategic Account Manager / Major Account Manager
MRC / Xerox
Irvine, CA
07.2015 - 10.2017
- Responsible for 100% net new business development through various prospecting methods like cold calling, telemarketing, networking, and business referrals.
- Developed and implemented account specific action plans for key accounts.
- Conducted market research activities to identify customer needs and preferences.
- Identified new business opportunities with existing customers.
- Organized customer events to promote products or services.
- Participated in industry trade shows to promote company offerings.
- Prepared presentations for potential customers using data analysis tools.
- Oversaw key account relationships by gaining in-depth understanding of needs and interacting directly with key clients.
Major Account Director
Integrated Office Technology, LLC.
Anaheim, CA
06.2014 - 07.2015
- Responsible for managing and developing a sales team to target, hunt, develop local new business while maintaining current business with the objective of developing the Major Accounts Division.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
Major Account Executive: Government & Education
Konica Minolta
Gardena, CA
04.2012 - 06.2014
- Responsible for the development of net new business and maintaining current business with the objective of excellent customer service.
- Developed and implemented successful strategies for managing major accounts.
- Created and maintained relationships with key clients to ensure customer satisfaction.
- Provided training sessions for staff members regarding major account management techniques.
- Developed creative strategies for upselling products or services to existing customers.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Major Account Executive: Government
Canon
Los Angeles, CA
12.2007 - 04.2012
- Responsible for the development of new business, maintaining current business, and delivering excellent customer service within assigned Government accounts.
- Developed and implemented sales strategies to increase customer base in major accounts.
- Created presentations for new product launches to be presented to executive-level decision makers.
- Cultivated relationships with C-level executives within the target accounts.
- Prospected and identified potential customers through outbound cold calling, email campaigns, and social media outreach.
- Negotiated contracts with key stakeholders at major accounts to maximize revenue opportunities.
- Analyzed account performance metrics to identify areas of improvement and develop solutions to optimize efficiency.
- Managed a pipeline of deals ranging from $50K-$1M+ in value while maintaining high close rates.
- Identified cross-sell and upsell opportunities within existing customer portfolios by understanding their business needs.
- Presented customized demonstrations of products and services tailored to each customer's unique requirements.
- Provided post-sales support including technical assistance, training, troubleshooting.
- Collaborated with internal teams such as marketing, product management, engineering. to ensure successful execution of projects.
- Developed pricing models based on customer segmentation analysis and market trends research.
- Attended industry events and tradeshows representing the organization's products and services.
- Participated in weekly team meetings providing updates on progress towards goals.
- Generated monthly reports summarizing sales activities and forecasting future performance.
- Delivered timely feedback from customers regarding product features or enhancements needed.
- Established strong relationships with partners within the industry for joint venture opportunities.
- Prepared RFP responses detailing how our company can meet specific customer requirements.
- Ensured all compliance standards were met when engaging with prospects or customers.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported sales team members to drive growth and development.
Education
Bachelor of Arts - Social Science
University California Irvine
Irvine, CA06-1994
Skills
- Marketing development
- Legal Document Preparation
- Social Media Marketing
- CRM software use
- Contracting
- Contract Management
- Contract Negotiation
- Cal Licensed Real Estate Broker
- Market Research
- Negotiation
- Commercial Real Estate
- Business Development
- Residential Real Estate
- Feasibility Studies
- Print advertising
- Lead Generation
- Property Rental and Leasing
- Staff Management
- Sales and market development
- Business Networking
- Professional Networking
- Sales Planning
- Database Management
- Client acquisition
- Cold-calling
- Sales Presentations
- Exceeds sales goals
- Operations
- Deal structuring
- Sales Team Leadership
- Interpersonal and written communication
- Marketing initiatives
- Public Speaking
- Sales strategy
- Persuasive Selling
- Problem investigations
- Account Servicing
- Data Analysis
- Schedule Coordination
- Pipeline Management
- Prospecting skills
- Networking
- Brand Promotion
- Sales expertise
- Upselling expertise
- Contract Negotiations
- Managed budgets
- Report writing skills
- SOP Adherence
- Market trends understanding
- Lead prospecting
- Policy administration
- Financial budgeting and reporting
- Staff Training
- Employee Recruitment
- Conflict handling
- Employee Performance Management
- Customer Relationship Management
- Promotional planning
- Online Advertising
- Tea
- Marketing
- Strategic Planning
- Verbal and written communication
- Complex Problem-Solving
- Cross-Functional Teamwork
- Business Planning
Community Leadership Service
- Member Of California League of Cities, OC Division
- Served on La Palma Community Activities and Beautification Committee
- Member of the League of California Cities
- Advisory Board, Bridges at Kraemer Place Community Advisory Board
- Alternate Board Member to Municipal Water District of Orange County
- Kiwanis Club Member
- APAICS – Asian Pacific Institute for Congressional Studies
Leadership Management Skills
- Possess leadership skills to direct and ensure the delivery of efficient high-quality services.
- Building effective working relationships inside and outside the organization, demonstrating a collaborative and inclusive approach to leadership.
- Demonstrate the ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents.
Certification
- Pepperdine Certificate of Completion School of Public Policy from Davenport
- Real Estate Designations: SRES, SFR
- Notary License
Languages
Cambodian
Native/ Bilingual
Laotian
Native/ Bilingual
Thai
Limited
Accomplishments
- Member Of California League of Cities, OC Division
- Served on La Palma Community Activities and Beautification Committee
- Member of the League of California Cities,
- Advisory Board, Bridges at Kraemer Place Community Advisory Board,
- Alternate Board Member to Municipal Water District of Orange County
- Kiwanis Club Member
- APAICS – Asian Pacific Institute for Congressional Studies
References
References available upon request.
Timeline
Council Member
City of La Palma
11.2022 - 11.2026
Major Account Executive / Strategic Technology Consultant
CBE
10.2017 - 03.2019
Strategic Account Manager / Major Account Manager
MRC / Xerox
07.2015 - 10.2017
Major Account Director
Integrated Office Technology, LLC.
06.2014 - 07.2015
Major Account Executive: Government & Education
Konica Minolta
04.2012 - 06.2014
Major Account Executive: Government
Canon
12.2007 - 04.2012
Real Estate Broker
Real Estate
09.2001 - Current
Bachelor of Arts - Social Science
University California Irvine