Janet Keys
St. Louis,Missouri
Summary
Accomplished Rehab Manager with a proven track record at Communicare Family Of Companies, enhancing patient outcomes through clinical expertise and interdisciplinary collaboration. Skilled in care planning and quality improvement, adept at fostering professional growth among staff. Achieved 100% compliance in staff licensure, demonstrating a commitment to excellence and leadership in healthcare.
Overview
21
21
years of professional experience
Work History
Rehab Manager
Communicare Family Of Companies
08.2011 - Current
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Screened patients to determine needs and provide necessary support.
- Scheduled providers according to patient need to use resources efficiently.
- Monitored patient care,
- Managed a team of therapists and support staff to provide effective and efficient patient care in a timely manner.
- Implemented evidence-based treatment modalities that resulted in better functional outcomes for patients recovering from acute injuries or chronic conditions.
- Addressed any concerns or complaints from patients or family members promptly and professionally.
- Enhanced interdisciplinary collaboration through regular communication with physicians, nurses, and other healthcare professionals.
- Provided ongoing education and training for staff members to maintain current knowledge of best practices in rehabilitation management.
- Ensured proper documentation of all therapeutic services provided in accordance with legal guidelines and insurance requirements.
- Conducted regular performance evaluations for staff members, setting clear expectations and providing constructive feedback to support professional growth.
- Developed strong relationships with referring clinicians through consistent communication about patient progress, fostering increased trust between departments.
Rehab Manager
Rehab Care Group
07.2010 - 08.2011
- Organized community outreach events promoting awareness of available rehab services while effectively expanding referral networks among local healthcare providers.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Assessed facility and equipment for repair and replacement needs to maintain quality of therapeutic care.
Rehab Program Manager
Rehab Care Group
03.2005 - 04.2010
- Completed random chart audits and reported results to Therapy team to provide support to patients to reduce declines in function and improve quality of life.
- Tracked staff licensure requirements to achieve !00% compliance with regulations.
- Managed caseloads efficiently while maintaining close attention to individual patient progress towards predetermined goals.
- Contributed to community outreach initiatives by participating in local events promoting awareness about rehabilitation services available at our facility.
- Oversaw multidisciplinary team meetings for improved communication among staff regarding patient goals, progress updates, and discharge planning strategies.
Rehab Program Manager
NW Rehab
03.2003 - 04.2005
- Tracked staff licensure requirements to achieve 100% compliance with regulations.
- Enhanced interdisciplinary collaboration by establishing strong working relationships with medical professionals, therapists, and support staff.
- Optimized workflow processes for timely completion of goals by coordinating schedules between different therapy disciplines.
- Regularly reviewed patient feedback to identify areas of improvement and implement necessary changes for enhanced service delivery.
Education
Associate of Applied Science - Physical Therapy Assistant
Sanford Brown Collage
St Louis, MOSkills
- Clinical expertise
- Performance Appraisals
- Care Planning
- Quality Improvement
- Therapeutic Techniques
- Staff Management
- Discharge Planning
Timeline
Rehab Manager
Communicare Family Of Companies
08.2011 - Current
Rehab Manager
Rehab Care Group
07.2010 - 08.2011
Rehab Program Manager
Rehab Care Group
03.2005 - 04.2010
Rehab Program Manager
NW Rehab
03.2003 - 04.2005
Associate of Applied Science - Physical Therapy Assistant
Sanford Brown Collage