Janet Kitowski
Paraprofessional -Caretaker
Phoenix,AZ
Summary
Highly flexible, organized, and empathetic professional with broad-based experience in providing quality services to clients. Proficient in all aspects of client relations, conflict resolution, strategy implementation, and behavioral intervention. Well-versed in the industry's best practices and driven by passion towards nurturing productive client relationships. A committed and trustworthy leader with outstanding attention to detail and problem-solving skills to effectively address issues and lead team members towards growth. Currently seeking an opportunity to expand my professional career while adding value to the organization.
Overview
11
11
years of professional experience
Work History
Caregiver-Intermediate Care Facility ICF
Department of Economic Security
Phoenix, AZ
05.2023 - Current
- Providing care for adults with developmental disabilities, and communicating with members that are non-verbal and verbal.
- Responsible for the personal care (e.g., bathing, toileting, dressing, personal hygiene), health, safety and general well-being of members encouraging as much independence as possible.
- Participating in and implementing ISP
- Perform proper lifting techniques with slings/machine or other lifting techniques.
- Writes progress and communication notes.
- Provides therapeutic , repositioning, sensory, exercises
- Provide transportation for medical or recreational activities
- De-escalating behavior with redirecting per behavior plan
- Responded promptly to any changes in a patient's condition such as increased pain or difficulty breathing.
Youth Care Worker
Southwest Keys Program
Phoenix, AZ
01.2021 - 04.2023
- Responsible for providing direct care and supervision of youth aged 10-18 residing in the program
- Process intake services upon arrival of youth, review program, obtain documentation of youth
- Planned curriculum educational, vocational courses in skilled trades, prepare educational outings
- Ensure are youth is bathing, toileting, dressing
- Behavioral management: document, report and observe identified behavior patterns
- Assist distribution of medications to youth by medical provider
Warehouse Associate
OfficeMax
Phoenix, AZ
06.2021 - 11.2021
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Attain knowledge of knowledge of safety measures and recognize areas requiring improvement to provide a safe working environment to employees
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
Preload Supervisor
United Parcel Service, UPS
Mesa, AZ
11.2020 - 06.2021
- Assigned work tasks to staff members and monitored progress to ensure completion within established deadlines.
- Supervised daily staffing requirements to ensure adequate coverage of workloads.
- Monitored employees for compliance with safety policies and procedures.
- Proficient in various warehouse job tasks, obtain a complete understanding of each duty, prioritize tasks to meet productivity goals.
- Provided leadership guidance to promote a positive working environment.
Customer Service Representative
CHUBBS Processing Center
Phoenix, AZ
09.2020 - 11.2020
- Temp job
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Special Needs Caregiver
Cody's Corner - DTA
Gilbert, AZ
08.2019 - 09.2020
- Provided direct care and support to individuals with special needs in a residential setting.
- Assisted individuals with daily activities such as dressing, eating, and hygiene.
- Collaborated with interdisciplinary team members to develop individualized plans of care for each client.
- Monitored clients' physical and emotional well-being and reported any changes to supervisor or other appropriate personnel.
- Ensured that all safety precautions were followed during recreational activities.
- Participated in community outings and social events with clients to increase their quality of life experiences.
- Created a supportive environment where clients felt safe expressing themselves without fear of judgement or ridicule.
- Developed meaningful relationships with clients through active listening techniques and empathy.
- Maintained accurate records of tasks completed including progress notes detailing client interactions and behaviors observed.
- Promoted an atmosphere of acceptance amongst peers regardless of differences in abilities or backgrounds.
- Encouraged the development of skills essential for independent living such as budgeting, grocery shopping, cooking meals .
- Redirected poor behavior using positive reinforcement.
- Assisted clients with personal hygiene, bathing, grooming and dressing.
- Engaged clients in age-appropriate activities and playing games.
Direct Support Professional Supervisor
New Horizon LCC - IDLA Homes
Gilbert, AZ
05.2018 - 08.2019
- Developed and implemented policies and procedures for direct support staff.
- Supervised, mentored and coached 8-10 team of IDLA (Individuals Designed Living Arrangements Homes) care providers and house management
- Supervised and evaluated the performance of direct support staff members.
- Created and maintained a positive work environment through effective communication with staff, residents, families, and other stakeholders.
- Provided crisis intervention services when needed to address challenging behaviors exhibited by residents and clients.
- Coordinated transportation services for clients as needed based on their individual requirements.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Conduct thorough interviews with potential employees
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in learning and developing new skills.
- Oversaw payroll, reports and forms, and assisted with budgets for members
- Oversaw IEP for each member with instructor-developed IEPs and made informed recommendations for adjustments.
- Participated in weekly team meetings with other supervisors to discuss resident and client progress and plan interventions when necessary.
Caregiver, Special Needs: IDLA
A New Horizon LCC
Gilbert, AZ
01.2018 - 08.2019
- Administered prescribed medications on a timely basis following care plan instructions.
- Provided valuable resources, guidance, and residency to assist adults with gaining self-efficiency skills, building relationships and learning positive behavior
- Assured proper nutrition by helping preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assist with launder, clothing
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Paraeducator, Special Education
Delta-t Group
Phoenix, AZ
08.2012 - 04.2018
- Assisted in developing and implementing Individual Education Plans for students with disabilities.
- Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
- Instructed students in basic academic skills such as reading, writing, math, science and social studies.
- Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
- Assisted teachers with record keeping tasks such as attendance taking and grading papers.
- Participated in meetings regarding IEPs
- Collaborated with teachers to develop modifications to lesson plans based on the individual needs of each student.
- Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
- Monitored student performance on tests and assessments given throughout the year.
- Attended professional development workshops related to working with special needs children.
- Assisted teachers in preparing materials for lessons and activities.
- Provided one-on-one instruction to students who required extra support.
- Assisted teachers with lesson plans and classroom activities.
- Conducted educational assessments and monitored student progress.
- Complied with instructor-developed IEPs and made informed recommendations for adjustments.
- Maintained focused, inclusive and supportive learning environments.
Education
Early Childhood - Child Care
Okaloosa - Walton Community College
Niceville, FL12.2001
Skills
- Problem-Solving
- Team Building
- Written and Verbal Communication
- Microsoft Office
- Leadership & Collaboration
- Behavioral Management
- Procurement & Logistics
- Customer Service Excellence
- Team Player
- Special Needs Care/Care Taker
- Staff Collaboration
- Ability to Lift; machine
- Strong Work Ethic
- Feeding Assistance
- Documentation and Reporting
- Multitasking
- Early Childhood Development
- Individual and Group Care
- Lesson Planning and Creating
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Caregiver-Intermediate Care Facility ICF
Department of Economic Security
05.2023 - Current
Warehouse Associate
OfficeMax
06.2021 - 11.2021
Youth Care Worker
Southwest Keys Program
01.2021 - 04.2023
Preload Supervisor
United Parcel Service, UPS
11.2020 - 06.2021
Customer Service Representative
CHUBBS Processing Center
09.2020 - 11.2020
Special Needs Caregiver
Cody's Corner - DTA
08.2019 - 09.2020
Direct Support Professional Supervisor
New Horizon LCC - IDLA Homes
05.2018 - 08.2019
Caregiver, Special Needs: IDLA
A New Horizon LCC
01.2018 - 08.2019
Paraeducator, Special Education
Delta-t Group
08.2012 - 04.2018
Early Childhood - Child Care
Okaloosa - Walton Community College
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