Janet Koerperich
Retail Store Manager
Anderson,SC
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
30
30
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Store Lead/Manager
Walmart
Greenwood, SC
09.2014 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Store Manager
Dollar General Store
Fountain Inn, SC
06.2010 - 09.2014
- Supervised guests at front counter, answering questions regarding products.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Patient
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Mitigated business risks by working closely with staff members and assessing performance.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Owner/Operator/Franchisee
Andy’s Cheesesteaks And Cheeseburgers/Hwy 55
Vanceboro, NC
02.1994 - 08.2012
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
BBA - Business Administration
University of Mount Olive At New Bern
New Bern, NC 09.2010 - 05.2013
Skills
Team leadership and coaching
Maximizing profitability
Relationship building and management
Order management
Vendor management
Customer Relations
Goals and performance
Strategic thinker
Merchandising
Accurate money handling
Operations
Training and mentoring
Financial operations management
Accomplishments
- Exceeded monthly store sales goals 11 months in a row.
- Managed a store that exceeded company expectations in every category during the 3rd and 4th quarter.
- Supervised team of 350 staff members.
Certification
Food Safety Certified
Timeline
Forklift Operating License
01-2023
Food Safety Certified
11-2021
Store Lead/Manager
Walmart
09.2014 - Current
BBA - Business Administration
University of Mount Olive At New Bern
09.2010 - 05.2013
Store Manager
Dollar General Store
06.2010 - 09.2014
Owner/Operator/Franchisee
Andy’s Cheesesteaks And Cheeseburgers/Hwy 55
02.1994 - 08.2012