Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Janet Koerperich

Janet Koerperich

Retail Store Manager
Anderson,SC

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

30
30
years of professional experience
3
3
years of post-secondary education
2
2
Certifications

Work History

Store Lead/Manager

Walmart
Greenwood, SC
09.2014 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Store Manager

Dollar General Store
Fountain Inn, SC
06.2010 - 09.2014
  • Supervised guests at front counter, answering questions regarding products.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Patient
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Owner/Operator/Franchisee

Andy’s Cheesesteaks And Cheeseburgers/Hwy 55
Vanceboro, NC
02.1994 - 08.2012
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Established foundational processes for business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

BBA - Business Administration

University of Mount Olive At New Bern
New Bern, NC
09.2010 - 05.2013

Skills

Team leadership and coaching

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Accomplishments

  • Exceeded monthly store sales goals 11 months in a row.
  • Managed a store that exceeded company expectations in every category during the 3rd and 4th quarter.
  • Supervised team of 350 staff members.

Certification

Food Safety Certified

Timeline

Forklift Operating License

01-2023

Food Safety Certified

11-2021

Store Lead/Manager

Walmart
09.2014 - Current

BBA - Business Administration

University of Mount Olive At New Bern
09.2010 - 05.2013

Store Manager

Dollar General Store
06.2010 - 09.2014

Owner/Operator/Franchisee

Andy’s Cheesesteaks And Cheeseburgers/Hwy 55
02.1994 - 08.2012

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Janet KoerperichRetail Store Manager