Janet Lee
La Mirada,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cahier
Hiro Ramen & Udon
Buena Park, CA
06.2022 - Current
- Kept records of purchases, maintained an orderly appearance of the checkout area, and restocked supplies as needed.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Learned roles of other departments to provide coverage and keep the store operational.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered a high level of customer service to patrons, using active listening and engagement skills.
- Built and maintained productive relationships with employees.
Cahier
Somunan Restraunt
Cerritos, CA
06.2024 - 08.2024
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered phone calls to assist customers with questions and orders.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
La Mirada High School
La Mirada05-2023
Bachelor of Science - Nursing
Cerritos College
CerritosSkills
- Cash Handling
- Customer Service
- Inventory Control
- Product Knowledge
- Written and verbal communication
- Guest inquiries
- Time management skills
- Teamwork and Cooperation
Languages
Korean
Native/ Bilingual
Timeline
Cahier
Somunan Restraunt
06.2024 - 08.2024
Cahier
Hiro Ramen & Udon
06.2022 - Current
High School Diploma -
La Mirada High School
Bachelor of Science - Nursing
Cerritos College
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