Janet L. Jordan

Professional administrator ready to bring extensive experience to new role of Administrative Support. Known for optimizing office workflows, managing executive calendars, daily schedules for Executives, Personnel & Customers and coordinating key projects. Team-oriented approach ensures seamless collaboration and adaptability to dynamic environments. Expertise in office management and strong organizational and communication skills valued by employers, co-workers and clients alike.

• Oversaw rise of company to the top of the industry. Started in the business office as a staff member and receptionist and achieved promotion to Business Office Manager - to Business & Financial Office Manager - to Executive Administrator for a successful and growing medical practice.
• Prepared and distributed accounts payable and payroll and employee benefits for staff of 33 direct reports. Managed and maintained accounts payable.
• Planned corporate meetings including Agenda & Minutes, lunches and special events for groups of 20+ employees and customers.
• Implemented processes to streamline workflow and regulatory and corporate compliance and goals.
• Lead & collaborated with team of 8 in the development, maintenance and ongoing function of a Federally Certified Ambulatory Surgery Center.mbulatory SurCenter.ect

• Executive Administrator, Managing Key Employee & Managing Member of Full Service Billing Company.
• Excelled in customer service, attention to detail, timelines and confidentiality. Excellent communication skills both verbally & writing.
• Launched two successful ambulatory surgery centers through efficient management of all aspects of facility design and construction in compliance with Washington State Department of Health Department of Facility Designs, Medicare Contractors (Noridian), and Washington State Licensure Department requirements. Oversaw design layout and construction contractor workflow.
• Lead growth in both organizations from small one-practitioner facilities to successful clinics and free-standing ambulatory surgery centers with full clinical and surgical staffing.
• Achieved and maintained all administrative, regulatory, medical and physical requirements for each surgery center, clinic and medical spa.
• Actively facilitated nearly 20 unannounced surveys for state required certification and accreditations over the course of my tenure. This included but was not limited to initial application, active participation in all surveys, development and maintenance of licensed personnel credentialing, development of regulatory manuals including infection control and disaster preparedness as well as the writing, implementation and submission of Plan of Corrections when indicated.
• Developed and managed a new private Limited Liability Corporation that provided an innovative web-based template of regulatory manuals to assist in the accreditation and credentialing process for ambulatory surgical centers. These manuals, when personalized to each facility, proved 100% effective.
• Launched, developed and managed a new private Limited Liability Corporation that specialized in medical billing utilizing an individualized with separate databases for each practitioner. Was the managing member responsible for the supervision of 4 employees and all business-related activities for 10+ physicians, 15+ Certified Nurse Anesthetists, 2 Advanced Registered Nurse Practitioners and 1 Physical Therapist.
• Created and maintained an up-to-date detailed employee manual template that meets Washington State requirements and that easily translates for any Washington State organization.
• Developed and oversaw the maintenance of promotional products and web site.
• Leading member of Business Development Team
• Member of seven-person management team that developed and consolidated 70+ physicians’ private practices into a group medical practice.
• As supervisor of the medical records department, I was personally responsible for the design, consolidation and implementation of 150,000+ patient paper medical records into a one chart per patient system.
• Direct supervision of 10 non-licensed, entry level personnel.
• Lead Employee of 25+ Personnel, 3 Medical Doctors & 5 Medical Professionals.
• Managed clinical medical practice to produce efficient customer service, reception, scheduling, accounts payable, medical Insurance patient billing and collections, payroll and employee management.
• Successfully expanded this practice to add three licensed practitioners.
• I started as a one girl physician’s office and gradually moved into the highest position of Executive Administrator for all aspects of a medical clinic, medical spa and a free standing, licensed ambulatory surgery center.
• Executive Assistant for Chief Executive Officer (CEO) including financial, education, travel & daily schedules.
• Supported the CEO’s daily activities including efficient calendar management for business and personal appointments and travel.
• Handled administrative & corporate duties for the Executive’s personal financial accounts and outside business investments.
• Facilitated all business communication between the CEO’s staff, investors, clients and personal business associates.
• Financial Management: Accounts Payable, Accounts Receivable, Banking, Retail and Reporting to Certified Public Accountant.
• Maintained benchmarking criteria as established by the Corporate Executive Team (Owners, Directors, Executive Administrator and Mid-Level Supervisors) to facilitate continued annual growth.
• Provided customized monthly financial reports to appropriate team members, accountants, lawyers and bankers per their specifications.
• Developed, maintained, processed all outstanding accounts payable.
• Oversaw, participated in and implemented processes for all accounts receivable and expenditures for 6 separate corporations as outlined by the Executive Team.
• Balanced and reconciled monthly checking, credit cards and loan accounts for multiple corporations.
• Managed as direct report all administrative staff in reception, business office, medical billing, collection and finance processes.
• Maintained inventory control of all resale products including resale permits.
• Processed and maintained Executive Officers’ payroll and professional draw expenses.
• Payroll Administrator:
• Managed adherence to time clock, payroll, benefits and credentialing/employment policies for physicians, employees and independent contractors participating in medical practice.