Janet Lopez
Perris,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
18
18
years of professional experience
Work History
Private Elderly Caregiver
Leisure Care Nurses
30131 Town Center Drive Suite 205 Laguna Niguel,CA
08.2007 - 01.2010
- Provided personalized care and companionship to elderly clients, enhancing quality of life.
- Assisted with daily living activities, ensuring comfort and safety in home environments.
- Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
- Advocated for clients' rights and preferences within healthcare settings, promoting dignity in care.
Restaurant General Manager
Lindo Michoacan #2
327 S Anaheim Blvd, Anaheim, CA 92805
06.2012 - 12.2022
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed staff recruitment, training, and performance evaluations to enhance team efficiency.
- Developed and implemented marketing strategies to increase customer engagement and revenue growth.
- Managed all aspects of daily operations, including managing budgets, inventory control, managed payroll and timekeeping and vendor relations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons and employees.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting. Managed cash register operations, balancing drawer at end of shifts. Deposited establishment's earnings to bank.
- Developed strong relationships with regular customers, fostering a welcoming environment.
Office Assistant
Servpro of Garden West/Stanton
7241 Garden Grove Blvd, #L, Garden Grove, CA 92841
01.2024 - 04.2024
- Assisted in managing office communications and scheduling appointments for staff and clients.
- Maintained organized filing systems to ensure easy access to important documents.
- Coordinated with team members to facilitate efficient project workflow and task completion.
- Provided administrative support by preparing reports and handling incoming correspondence.
- Developed proficiency in office software tools, enhancing productivity in daily tasks.
- Contributed to creating a welcoming environment for clients through effective front desk operations.
Hospice Caregiver
Private Home
Irvine, CA
07.2024 - 03.2025
- Provided compassionate personal care to enhance patient comfort and dignity in home settings.
- Assisted patient with daily activities, including bathing, dressing, meal preparation/feeding, toileting assistant, transferred patient from bed to wheelchair and physical therapy.
- Observed patient under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Offered respite care for family members, allowing them time to rest and recharge while ensuring continued patient support.
- Administered medications as prescribed, ensuring proper pain management and symptom control.
- Provided emotional support to patients'' families during the grieving process through active listening and empathetic communication.
- Enhanced patient comfort by providing compassionate end-of-life care and support.
Education
High School Diploma -
Katella High School
Anaheim, CA06-2007
Skills
- Critical thinking
- Strong work ethic
- Exceptional customer service
- Highly motivated
- Self-discipline
- Performance under pressure
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Hospice Caregiver
Private Home
07.2024 - 03.2025
Office Assistant
Servpro of Garden West/Stanton
01.2024 - 04.2024
Restaurant General Manager
Lindo Michoacan #2
06.2012 - 12.2022
Private Elderly Caregiver
Leisure Care Nurses
08.2007 - 01.2010
High School Diploma -
Katella High School