Janet McCormick
Cheyenne,WY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clerical Support Specialist
State of Wyoming Business Division
Cheyenne, WY
07.2023 - 05.2024
- Provided technical support to customers via phone and email.
- Maintained accurate records of incoming and outgoing mail.
- Assisted with copying, scanning, and faxing documents as needed.
- Provided support to other department personnel in a timely manner.
- Performed data entry tasks using various software applications.
- Answered phones and routed calls to appropriate personnel.
- Greeted visitors, handled inquiries, and directed them to the correct office or person.
- Processed customer orders according to established procedures.
- Handled all incoming correspondence including emails, letters, and packages.
Clerk of the Court
City Of Cheyenne
Cheyenne, WY
03.2002 - 06.2023
- Reviewed, classified and logged all documents submitted to the court.
- Processed traffic citations and misdemeanor charges and other legal documents.
- Maintained accurate records of court proceedings and decisions.
- Assisted with jury selection process by preparing juror information sheets.
- Collaborated with attorneys, judges and other court personnel to ensure smooth operations of the court.
- Answered questions from the public regarding court policies and procedures.
- Compiled statistical data related to cases heard in the court.
- Prepared dockets for hearings, meetings, conferences and other events held by the court.
- Scheduled appointments for judges and maintained their calendars.
- Provided administrative support to judges including typing correspondence, scheduling hearings and ordering supplies.
- Updated records of cases on a regular basis including filing pleadings, motions and orders issued by the judge.
- Ensured compliance with local laws concerning record keeping requirements.
- Oversaw maintenance of digital records stored in computer systems.
- Drafted orders summarizing findings from judicial proceedings.
- Managed inventory of office supplies needed for daily operations of the clerk's office.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Issued public notification of official meeting and activities.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Education
High School Diploma -
Cheyenne East High School
Cheyenne, WY06-1991
2 years of study - Paralegal Studies
Laramie County Community College
Cheyenne, WYSkills
- Account Reconciliation
- Data Entry
- Task Prioritization
- Adaptability
- Document Review
- Self Motivation
- Problem-solving abilities
- Data Entry and 10-Key
- Scanning and copying
- Attention to Detail
- Interpersonal Communication
- Document Typing and Formatting
- Bookkeeping Software
- Office Machine Operation
- Continuous Improvement
- Problem-Solving
- Office Equipment Operation
- Customer Communication
Certification
I am a Notary
References
References available upon request.
Timeline
Clerical Support Specialist
State of Wyoming Business Division
07.2023 - 05.2024
Clerk of the Court
City Of Cheyenne
03.2002 - 06.2023
High School Diploma -
Cheyenne East High School
2 years of study - Paralegal Studies
Laramie County Community College
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