Janet McGregor
Spokane Valley,WA
Summary
To Achieve a rewarding career helping patients with their daily needs. I am a very passionate caring person who takes great pride in the care of patients. Always willing to help co-workers and staff when needs arrive. I’m a hard worker and a fantastic team player.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
19
19
years of professional experience
Work History
CNA
Holy Family Hospital
01.2021 - Current
- usAssisted patients prior to surgery.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Delivered high-quality care to surgical patients in hospital facility.
- Manage over 25 patients throughout the day depending on how many surgeries we have.
NAC
St Lukes Rehabilitation Institute
08.2017 - Current
- I work 12 hr NOC shifts, Shower and put to bed patients
- Maintain that the patients are clean and dry throughout the night
- Monitor patients on an hourly basis and taking vitals and caring for the patient.
- Maintain clean working environment with sanitizing hands before and after leaving patient rooms
- Appropriate application of PPE
Med-Tech: Patient Care Assistant
Brighton Court
02.2017 - 06.2017
- I worked the overnight shift taking care of elderly residence with many medical issues, managing the entire building along with one other aide who was taking care of memory care patients
- Passed the morning medications and assisted with daily paperwork
Housekeeping
Valley Hospital
01.2016 - 01.2017
- Clean and sanitize patient rooms on a daily basis
- Attend to cleaning and needs of patients while cleaning their rooms
Support Team Lead
Macy’s
03.2010 - 03.2016
- In charge of pulling daily lists of online customer orders and making ready for shipping and or in store pick -up
- Lead in signing and price changes on a weekly basis for store sales
- In charge of the merchandising of designer handbags
- Make sure all fulfillment packages are packed and shipped correctly
- Managed a small team of 4 employees in various duties throughout the store
- Worked in receiving, unloading trucks and processing to make ready for customer purchase
Assistant Manager/Data Entry
Morning Star Services
01.2006 - 01.2010
- Managed over 10 clients with daily reports
- Assisted and managed staff, completing daily reports, distributing daily and weekly employee assignments
- Primary contact for customer queries and complaints, updated client websites with investigated information, obtain research data from customer and processed to deliver to research department and delivered completed information back to client
- Produced documents and navigated websites for information
Skills
- Knowledgeable with transferring patients
- Prioritization
- Ability to work in a fast paced environment
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Patient transfers
- Emotional support
Timeline
CNA
Holy Family Hospital
01.2021 - Current
NAC
St Lukes Rehabilitation Institute
08.2017 - Current
Med-Tech: Patient Care Assistant
Brighton Court
02.2017 - 06.2017
Housekeeping
Valley Hospital
01.2016 - 01.2017
Support Team Lead
Macy’s
03.2010 - 03.2016
Assistant Manager/Data Entry
Morning Star Services
01.2006 - 01.2010