Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet McGue

Norwalk

Summary

F&I Manager at Great Lakes Truck Centers, adept at enhancing operational efficiency and driving a 160% growth in the F&I Department. Skilled in multitasking and regulatory compliance, I excel in building client relationships and streamlining processes, resulting in increased sales revenue and improved customer satisfaction.

Overview

4
4
years of professional experience

Work History

F&I Manager/Sales Coordinator

Great Lakes Truck Centers of Monroeville
03.2021 - Current


  • Implemented process improvements that increased efficiency in daily workflows.
  • Assisted in developing training materials for new employees, fostering skill development.
  • Monitored project timelines and deliverables to maintain consistency and quality standards.
  • Accomplished multiple tasks within established timeframes.
  • Running audits for the Mansfield and Monroeville Divisions for units totaling over 7 million.
  • Inventory management, optimizing stock levels, imputing units into the system using CDK and CDK overdrive.
  • Enhanced product quality by instituting rigorous quality control procedures.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed detailed plans based on broad guidance and direction.
  • Controlled resources to comply with industry standards and government regulations.
  • Coordinated and developed the F&I Department with an increase of 160%
  • Monitored inventory levels, coordinating restocks and ensuring product availability for sales initiatives.
  • Supported the onboarding process for new sales representatives, providing training on tools and processes.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
  • Built relationships with customers and community to establish long-term business growth.
  • Drove sales by developing multi-million dollar contract sales.

Education

Associate Degree In Communications - Communications

Toccoa Falls College
Toccoa, GA

Skills

  • Multitasking and organization
  • Physical Audits
  • Data entry
  • Decision-making
  • Document management
  • Recordkeeping
  • Regulatory compliance
  • Information collection
  • Verbal and written communication
  • Workflow management
  • Documentation and control

Timeline

F&I Manager/Sales Coordinator

Great Lakes Truck Centers of Monroeville
03.2021 - Current

Associate Degree In Communications - Communications

Toccoa Falls College
Janet McGue