F&I Manager at Great Lakes Truck Centers, adept at enhancing operational efficiency and driving a 160% growth in the F&I Department. Skilled in multitasking and regulatory compliance, I excel in building client relationships and streamlining processes, resulting in increased sales revenue and improved customer satisfaction.
Overview
4
4
years of professional experience
Work History
F&I Manager/Sales Coordinator
Great Lakes Truck Centers of Monroeville
03.2021 - Current
Implemented process improvements that increased efficiency in daily workflows.
Assisted in developing training materials for new employees, fostering skill development.
Monitored project timelines and deliverables to maintain consistency and quality standards.
Accomplished multiple tasks within established timeframes.
Running audits for the Mansfield and Monroeville Divisions for units totaling over 7 million.
Inventory management, optimizing stock levels, imputing units into the system using CDK and CDK overdrive.
Enhanced product quality by instituting rigorous quality control procedures.
Assisted in organizing and overseeing assignments to drive operational excellence.
Developed detailed plans based on broad guidance and direction.
Controlled resources to comply with industry standards and government regulations.
Coordinated and developed the F&I Department with an increase of 160%
Monitored inventory levels, coordinating restocks and ensuring product availability for sales initiatives.
Supported the onboarding process for new sales representatives, providing training on tools and processes.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Streamlined sales processes for improved efficiency and customer satisfaction.
Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
Built relationships with customers and community to establish long-term business growth.
Drove sales by developing multi-million dollar contract sales.
Education
Associate Degree In Communications - Communications
Toccoa Falls College
Toccoa, GA
Skills
Multitasking and organization
Physical Audits
Data entry
Decision-making
Document management
Recordkeeping
Regulatory compliance
Information collection
Verbal and written communication
Workflow management
Documentation and control
Timeline
F&I Manager/Sales Coordinator
Great Lakes Truck Centers of Monroeville
03.2021 - Current
Associate Degree In Communications - Communications