Janet Medina
SALINAS,CA
Summary
Personable Office Administrator with 20 years of experience . Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members and customer requests. Professional and welcoming in creating upbeat work environment.
Overview
23
23
years of professional experience
Work History
Office Administrator
Builders FirstSource
07.2002 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Applied administrative skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Researched accounts in support of credit manager and sales teams and emailed compiled information upon completion.
- Delivered clerical support by handling range of routine and special requirements.
- Supported credit department with document coordination and customer relations.
Cashier
Ace Hardware
05.2000 - 07.2002
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Completed inventory counts and ordered merchandise.
- Used POS system to enter orders, process payments and issue receipts.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
North Monterey County High School
Castroville, CA06.2001
Skills
- Inbound Phone Call Handling
- Inquiry Requests
- Administration and Operations
- Team Management
- Office Management
- Office Supplies and Inventory
- Correspondence and Office Documents
- Office Reception
- Error Resolution
- Deposit Collection
- Payroll Preparation
- Accounts Payable and Accounts Receivable
- Office Workflow Support
- Maintaining Office Records
- Friendly and Relatable
Languages
Spanish
Native or Bilingual
Timeline
Office Administrator
Builders FirstSource
07.2002 - Current
Cashier
Ace Hardware
05.2000 - 07.2002
High School Diploma -
North Monterey County High School
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