Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Molina

San Antonio

Summary

Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

6
6
years of professional experience

Work History

Receptionist

Our Lady of Guadalupe Church – Helotes
04.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintaining an appointment for priest /scheduling
  • Help with sacramental records
  • Input offering for financial purposes

Administrative Assistant (Part Time)

Helotes Humane Society
03.2023 - 03.2024
  • Answer calls
  • Receive packages
  • Check voicemails
  • Complete vet records for animals
  • Complete intakes on new animals
  • Clean and tidy up
  • Check mail
  • Maintained inventory of office supplies and placed orders.

Outreach Care Specialist

Amerigroup An Anthem Company
04.2020 - 03.2023
  • Process authorization for members for LTSS (provider and adult day care services)
  • Verify eligibility for our members
  • Assist director with reports
  • Assist director with normal day to day admin support
  • Process faxes from agencies
  • Assign a group of 7 individuals to work medical faxes
  • Train individuals on processing medical faxes

Receptionist

Amerigroup An Anthem Company -
07.2018 - 04.2020

Due to COVID position was eliminated.

  • Assist members in person and on the phone.
  • Maintain the office with supplies
  • Retrieve mail and packages.
  • Process Member Signed Care Plans input into system
  • Process pest control invoices
  • Input I-9 Information for HR
  • Assist Marketing department and attend events

Education

No Degree - Business Management

Johnson & Wales University
Providence, RI

No Degree - Business Administration

St. Philip's College
San Antonio, TX
01-2027

High School Diploma -

Burbank High School
San Antonio
05-2004

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Scheduling
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting
  • Administrative support
  • Mail handling
  • Multi-line telephone operation
  • Calendar management

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Our Lady of Guadalupe Church – Helotes
04.2024 - Current

Administrative Assistant (Part Time)

Helotes Humane Society
03.2023 - 03.2024

Outreach Care Specialist

Amerigroup An Anthem Company
04.2020 - 03.2023

Receptionist

Amerigroup An Anthem Company -
07.2018 - 04.2020

No Degree - Business Management

Johnson & Wales University

No Degree - Business Administration

St. Philip's College

High School Diploma -

Burbank High School
Janet Molina