JANET MORALES ROSA
St. Cloud,FL
Summary
- Dynamic Emergency Room Supervisor with expertise in financial reporting and team leadership. Strong communication skills and adaptable approach. Maintain the proper documentation of duties accomplished during work shift complying with company standard and protocols.
Overview
29
29
years of professional experience
Work History
Emermgency Room Supervisor
Carribean Medical Center
Rio Grande, PR
11.2021 - 12.2024
- Coordinate and supervise to ensure high-quality patient care. Manage patient flow by minimizing waiting times. Conduct staff programs and evaluations. Perform statistics.
- Represent the company professionally with government agencies.
- Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
- Maintain standards with the work team and inform the new protocols.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Effectively resolve employee conflicts maintaining a quality patient service.
Hospital Auditor
Hima San Pablo Fajardo
Fajardo , PR
06.2006 - 11.2021
- Verify patient records to ensure they meet the patient's standards of care and streamline the billing process. Prepare reports to determine the issues that affect the financial area fo the Hospital.
- Fulfill the tasks in the required time. Perform stadistics.
- Present the reports of the audit department in administrative meetings.
Teller /Receptionist
Scotiabank
Fajardo , PR
01.1996 - 01.1998
- Serve customers with basic technical issues related to digital banking platforms.
- Completing financial transactions for customers.
- Process withdrawals and perform cash balances.Verify, update and correct documents for data entry complying with Bank policies and procedures.
- Identify customer needs, goals and objectives offering financial products to meet your need.
Education
Certified of Completion
NATIONAL CPRF FOUNDATION
ESTADOS UNIDOS01-2025
Associate Accounting -
UNIVERSIDAD INTERAMERICANA DE FAJARDO
Fajardo, PR05-1991
Skills
- Financial reporting
- Budget management
- Data analysis
- Regulatory compliance
- Customer service
- Team leadership
- Microsoft Office
Timeline
Emermgency Room Supervisor
Carribean Medical Center
11.2021 - 12.2024
Hospital Auditor
Hima San Pablo Fajardo
06.2006 - 11.2021
Teller /Receptionist
Scotiabank
01.1996 - 01.1998
Certified of Completion
NATIONAL CPRF FOUNDATION
Associate Accounting -
UNIVERSIDAD INTERAMERICANA DE FAJARDO
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