A highly efficient professional manager in planning, organizational restructuring, talent management, community job development, educational program design and change management implementation continuing to work with United States Veterans as a Vocational Rehabilitation Specialist. QUALIFICATIONS: Employment Placement Human Services Professional Education Counseling Vocational Support Interview Coaching Employment Evaluation Payroll Administration Clinical Care Substance abuse Counseling Suicide Prevention Case Load Manager Community Outreach Provider Case Management Strong Client Focus Resume Writing Client Engagement Skills Quality Management Training Development Skills PROFESSIONAL EXPERTISE: Excellent communicator with the talent to build positive professional relationships with Subordinates, Peers and Senior Management Team. Prepares Veterans for interview scenarios and settings to include informational, telephone, individual, second, task oriented, and behavioral based situations. Councilor with over 8 years of management experience. Responsible for up to 30 Veterans at one time. Provided on the job training, professional guidance, career planning, coaching and resume writing and interview technique. Manages clientele to staff the needs of the organization from the interview through the hiring process. Provided post interview feedback on sessions for all employment candidates. Welcoming clerical professional with 10 years of experience in a government office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, addressing problems and finding suitable solutions. Accurate when entering information in database and entering timely case notes and keeping organized filing systems.