Janet Nava-Sandoval
Acworth,USA
Summary
Detail-oriented Front Desk Receptionist with 6 years of experience in customer engagement and inventory management. Proficient in payment processing and delivery coordination, enhancing operational efficiency. Strong communication skills and meticulous attention to detail contribute to improved client relationships and satisfaction.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Cherokee Stone Center
03.2023 - Current
- Manage payments and maintain inventory with precision, ensuring seamless operations.
- Coordinate delivery schedules, enhancing customer satisfaction and efficiency.
- Handle communications via phone and email, fostering strong client relationships.
- Oversee payroll processes, ensuring accuracy and timely compensation.
- Process vendor payments, supporting financial stability and supplier relations.
Stock manager and Key holder
Express Factory Outlet
11.2019 - 07.2021
- Streamlined inventory management processes, resulting in reduced stock discrepancies and improved order accuracy.
- Maintained comprehensive records of stock levels and sales trends, facilitating informed decision-making and strategic purchasing.
- Coordinated with team members to implement effective merchandising strategies, enhancing product visibility and boosting sales.
- Trained and mentored new staff on best practices in customer service, fostering a supportive environment and improving overall team performance.
- Oversee payroll processes, ensuring accuracy and timely compensation.
Crew Member
Dunkin
05.2019 - 11.2019
- Enhanced customer satisfaction through exceptional service and attentive interactions.
- Maintained organized workspace, supporting positive environment and efficient operations.
- Optimized inventory management, improving stock levels and reducing waste effectively.
- Reduced wait times and improved service speed with efficient order processing techniques.
- Created friendly atmosphere, fostering customer connections and increasing brand loyalty.
Education
High School Diploma -
Etowah High School
Woodstock, Ga05.2021
Skills
- Customer Engagement
- Inventory Control
- Process Excellence
- Order Fulfillment
- Staff Training
- Open-Mindedness
- Sales Reporting
- Problem Solving
- Solution Oriented
- Communication Skills
- Attention to Detail
- Critical Thinking
- Creative Problem Solving
- Stock Management
- Customer service
- Scheduling
- Appointment scheduling
- Sensitive information handling
- Client communication
- Phone etiquette
Languages
Spanish - Native
English - Native
Timeline
Front Desk Receptionist
Cherokee Stone Center
03.2023 - Current
Stock manager and Key holder
Express Factory Outlet
11.2019 - 07.2021
Crew Member
Dunkin
05.2019 - 11.2019
High School Diploma -
Etowah High School