Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Janet Nicholson-Murray

GREENFIELD,IN

Summary

Hardworking professional seeking and maintaining a full-time position that offers personal challenges. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

18
18
years of professional experience

Work History

Shipping Associate

UNFI, United Natural Foods
Greenwood, IN
10.2021 - 06.2022
  • Obtained daily route sheet and update as needed relaying any changes or delays to supervisors.
  • Prepared route packets with road-nets and other necessary documents.
  • Processed outages checking availability of product and cancel if necessary.
  • Invoiced up to 25 routes using company software, reflections and retalix, when complete.
  • Completed packets with invoices and deliver to transportation department.

Billing Auditor

Liquid Transport Corp
Indianapolis, Indiana
05.2017 - 10.2021
  • Maintained top 3 accounts and helped with others as needed.
  • Reviewed and audited drivers paperwork for billing and payroll purposes.
  • Made necessary changes to data when needed.
  • Received billing and payroll inquires from terminals.

Collections Specialist

Credit Collection Services
Portsmouth, New Hampshire
09.2015 - 05.2017
  • Negotiated to collect balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor using appropriate scripts.
  • Processed payments and applied to customer balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Achieved weekly performance goals on consistent basis ranking top five.

School Bus Driver

Student Transit
Indianapolis, Indiana
02.2014 - 09.2015
  • Maintained Indiana driver's license to enable legal operation of school buses transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups for up to 72 students k-12 to comply with preset route criteria.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents and school to promote good communication and transparency.

Massage Therapist

Holding Within, Self Employed
Indianapolis, Indiana
03.2012 - 09.2015
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments-up to 4 appointments daily.
  • Performed massages for clients using hot stone, Swedish, deep tissue and Ortho-bionomy methodologies.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.

Shipping Associate

UNFI, United Natural Foods
Greenwood, IN
09.2005 - 11.2011
  • Checked with supervisor or manager for any changes in schedule and nightly routines.
  • Batched trucks in order of departure informing supervisor of delays.
  • Deleted pre-wave automatic replenishment.
  • Confirmed, uploaded and batched to ensure that trucks are printed correctly.
  • Ran open order statues and print to further verify that all stops have been batched properly.
  • Informed supervisor of any discrepancies in paperwork.
  • Printed copies of all paperwork for printed trucks giving copies to invoicing, repack and shipping.
  • Packed and shipped UPS and DHL orders in a cost effective method.
  • Filled in as necessary in other areas as invoicing, order processing and selection.

Education

MassageTherapist -

Carmel School of Massage & Healing Arts
Carmel, IN
03.2013

Associate of Applied Science - Accounting

Ivy Tech
Columbus, IN
05.2001

Skills

  • Transportation background
  • Verbal and Written Communication
  • Critical Thinking
  • Recordkeeping Accuracy
  • Document Preparation
  • Attention to Detail
  • Self-Motivated and Independent
  • Microsoft Office Suite
  • Organization and Prioritization
  • Data Entry
  • Flexible and Adaptable
  • Dependable and Responsible

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shipping Associate

UNFI, United Natural Foods
10.2021 - 06.2022

Billing Auditor

Liquid Transport Corp
05.2017 - 10.2021

Collections Specialist

Credit Collection Services
09.2015 - 05.2017

School Bus Driver

Student Transit
02.2014 - 09.2015

Massage Therapist

Holding Within, Self Employed
03.2012 - 09.2015

Shipping Associate

UNFI, United Natural Foods
09.2005 - 11.2011

MassageTherapist -

Carmel School of Massage & Healing Arts

Associate of Applied Science - Accounting

Ivy Tech

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Janet Nicholson-Murray