JANET N. MUGO
Racine,WI
Summary
To strive for excellence and become a successful professional in my field of work and in an innovative and competitive work environment
Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.
Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Property Manager
Superiorfone holdings company Ltd
12.2016 - Current
- Establishes rental rates by surveying local rental rates, calculating overhead costs, depreciation, taxes and profits goals
- Contracts with tenants by negotiating leases; collecting security deposits
- Accomplishes financial objectives by collecting rents, paying bills forecasting requirements, preparing annual budget, scheduling expenditure and initiating corrective action.
- Maintains property by investigating and resolving tenant complaints
- Dealings with general tenancy related queries
Project Manager
Crimson Light Resort
11.2014 - 11.2016
- Project managing the redevelopment of the company’s restaurant and hotel daily sales strategy across Darfur market with the ultimate aim of facilitating business performance improvements
- Playing a pivotal role in the design and development of a standard leading restaurant in Darfur and UN sites.
- Clearly communicated problems and progress to upper management via engaging and artful presentations.
- Analyzed and then effectively strategized in regards to business goals deadlines, schedules, budgets, needed resources, and team member coordination.
Hotel Manager
Superior Hotels Kenya
03.2008 - 10.2014
- Recruiting, training and supervising staff.
- Managing budgets.
- Maintaining statistical and financial records.
- Planning maintenance work, events and room bookings.
- Handling customer complaints and queries.
- Promoting and marketing the business.
- Ensuring compliance with health and safety legislation and licensing laws
Administrative Executive
Superiorfone communication Ltd
01.2002 - 02.2008
- Assume the role as the primary point of contact between the executives and internal/external clients
- Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations
- Handle requests, feedback, and queries quickly and professionally
- Take dictation and meeting minutes, accurately enter notes and distribute
- Monitor office supply levels; reorder when appropriate
- Maintain strong relationships with vendors and keep
Education
Dr. of Sacred Leadership -
Breakthrough International Bible University
12.2022
Advance Diploma - Psychological Counseling
Serein Education Centre
12.2022
Certificate - Entrepreneurship
Daystar University
Certificate - Psychological counseling
Daystar University
Certificate - Strategic management
Daystar University
Diploma - Caregiving
Aviation College of Kenya
01.2015
Diploma - Hotel Management
Kenya Utalii College
11.2009
Diploma - Information Technology
Jambo Training Institute
03.2006
Bachelor - Business Administration
Moi University
01.2008
Secretarial & Typing - undefined
Kisa Secretarial College
12.1995
undefined
Gikandu Secondary School
01.1994
Skills
- Reporting skills
- Administrative writing skills
- Proficiency in Microsoft Office
- Analysis
- Professionalism
- Problem solving
- Supply management
Certification
- Breakthrough International Bible University - Dr. of Sacred Leadership Dec-2022
- Serein Education Centre - Advance Diploma (Psychological Counseling) Oct 2020- Dec2022
- Daystar University - Certificate Entrepreneurship Sep 2020
- Daystar University - Certificate Psychological counseling Aug 2018
- Daystar University - Certificate Strategic management May 2017
References
Available on Request
Hobbies and Interests
Volunteering and community involvement, Learning languages, Travel, Dance, Listening to music, Learning languages
Accomplishments
- Answering phone calls
- Providing preliminary information to customers
- Maintaining databases and filing systems
- Coordinating appointments and meetings
- Managing correspondence
Janet N. Mugo
Result focuses leader specializing in driving operations growth, building solid teams, creating strategic initiatives and providing world class customers service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Superiorfone holdings company Ltd
12.2016 - Current
Project Manager
Crimson Light Resort
11.2014 - 11.2016
Hotel Manager
Superior Hotels Kenya
03.2008 - 10.2014
Administrative Executive
Superiorfone communication Ltd
01.2002 - 02.2008
Advance Diploma - Psychological Counseling
Serein Education Centre
Certificate - Entrepreneurship
Daystar University
Certificate - Psychological counseling
Daystar University
Certificate - Strategic management
Daystar University
Diploma - Caregiving
Aviation College of Kenya
Diploma - Hotel Management
Kenya Utalii College
Diploma - Information Technology
Jambo Training Institute
Bachelor - Business Administration
Moi University
Secretarial & Typing - undefined
Kisa Secretarial College
undefined
Gikandu Secondary School
Dr. of Sacred Leadership -
Breakthrough International Bible University
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